Memphis Maids, LLC

Cordova, TN

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About this pro

How does your service stand out?

The Memphis Maids difference is attention to detail and excellence in all that we do. We start by hiring only the very best, most qualified and experienced housekeepers available. They undergo background checks and extensive training before they are sent out to clean. Your priorities are our priorities and we will clean your home your way! Then there is our friendly office staff, dedicated to going the extra mile to make you smile! Customer service is our business and we take it very seriously, we want to please every customer, every time! If you add all of that to our affordable rates and 100% satisfaction guarantee you can see why Memphis Maids is mopping circles around our competition!

What do you enjoy about the work you do?

We here at Memphis Maids believe that our service is all about helping you to live the life that you want to live. We love to know that we are freeing up your time for things that are so much more important than washing the dishes or cleaning the bathtub. We lighten your load so you can have more time for familiy, career or the things you really enjoy doing. We love when a mom gets to come home to a sparkling clean house after a long day at the office. We love when we can assist the elderly or disabled with their housework burden. We love when a husband suprises his wife with maid service to make her day! That's why we are in this business.
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Location

Cordova, TN 38018

Times hired on Thumbtack

92

Reviews

30 Reviews
  • Becky F. Sep 18, 2016
    House Cleaning
    Verified Review
    Not so great. Things were not dusted. I spent an hour cleaning after they left but the manager was disappointed and plans to schedule again and check it on it himself. Even though things were wrong I think they are consciousness and want to make it right
    Christina E. Sep 28, 2016

    Although not enough time was scheduled initially to clean the entire house, we returned and finished it at no additional charge.

  • Sharon M. Aug 16, 2016
    House Cleaning (One Time)
    Verified Review
    They had two ladies come who did an excellent job on my 4000 sq ft home in 3 hours. They were thorough, friendly, and professional. Even did some things that I didn't expect for a regular cleaning vs. a deep cleaning like wiping down all the blinds. They were reasonably priced and I was very happy with the job they did. Will have them back.
  • Maura W. May 6, 2016
    House Cleaning
    Verified Review
  • Krista F. Mar 9, 2016
    House Cleaning (One Time)
    Verified Review
  • Doug N. Feb 25, 2016
    House Cleaning
    Verified Review
    The cleaning crew came while we were at work and it was a beautiful and clean place to come home to. Their owner is professional and attentive, and the price was fair. We will be using their services again!
  • Jennifer P. Feb 6, 2016
    House Cleaning
    Verified Review
    Was very pleased!!
  • Christine M. Jan 4, 2016
    House Cleaning (One Time)
    Verified Review
  • Steven O. Nov 14, 2015
    House Cleaning (One Time)
    Verified Review
    The overall experience was great, dealing with Steve (the owner), Christina (the original scheduler), and Elizabeth (the maid). There was a little bit of a miscommunication at first, which I'm sure is a rarity, but it was QUICKLY resolved by Steve. It was a pleasure doing business and I will gladly give Memphis Maids my business from now on. Everything is clean and tidy at a fantastic and competitive rate and I am an extremely satisfied customer. Thank you.
  • Jamie Y. Oct 1, 2015
    House Cleaning
    Verified Review
    I haven't had my serviced performed yet, but I've had a fast in-home estimate. And can't wait to see what memphis maids has to offer!
  • Chandar D. May 30, 2015
    Move-in or Move-out Cleaning
    Verified Review
    AWESOME JOB!!! Will definitely use again!!!
  • Ashley P. May 15, 2015
    House Cleaning
    Verified Review
    Christina followed up quickly on Thumbtack, and we scheduled my first weekly appointment. Estrella is my maid, and she has been very easy to work with. I work from home, and she cleans the downstairs while I work upstairs; then we switch. Each week she has added more things to clean, as a baseline is established. She even helped fold clothes for me one week. I am still using Memphis Maids on a weekly basis.
  • Kristin R. Apr 24, 2015
    House Cleaning
    Verified Review
    Wonderful job cleaning! Great communication!! Would recommend!!
  • Robert H. Apr 9, 2015
    House Cleaning (One Time)
    Verified Review
    There was a slight delay in time, however everything worked out perfectly. I had the pleasure of meeting the owner Steve whom showed up personally to bring a better vacuum for one of his workers. Steve was very professional and at the same time nice and personable. You can tell he will go above and beyond to make sure his customers are happy and that attitude directly reflects in his workers. They were very nice and efficient with their work. Our home, from the ceilings to the floors, was sparkling when we got home. My wife and I are expecting a newborn in a few weeks and we will definitely be going back with this company for a good deep cleaning. Keep up the good work Steve!
  • Allen C. Apr 5, 2015
    House Cleaning (One Time)
    Verified Review
    This is the second time I hired Memphis Maid to clean our house. This time Laurie was the one to clean the house for me. She doesn't speak much English but she works really hard and conscientiously. She met all my expectations and I was very satisfied with the result. Steve, the owner, also coordinated the project carefully and timely. I had a good experience with Memphis Maid.
  • Steven V. Mar 10, 2015
    House Cleaning
    Verified Review
    So far so good. After getting to know the company I feel like my experience will be even better in the future.
  • Carvetta W. Nov 25, 2014
    House Cleaning (One Time)
    Verified Review
    The deep cleaning experience was very thorough and well done. The maids were well equipped to clean my home. I will use this service again.
  • Mallory L. Nov 24, 2014
    House Cleaning (One Time)
    Verified Review
    Got a call 20 minutes before arrival that the cleaners would not be able to show up but that someone else would be there 30 minutes late. The second crew never showed. We waited around for three hours and after calling the dispatcher, he told us that he had no idea that they didn't show up - and that was the end of the contact. No one reached out again to reschedule or offer an apology. We needed our place cleaned for an event and turned down other offers for them. We would have rescheduled if we had gotten a call but no one gave an explanation or alternative plan.
  • Chisom O. Nov 14, 2014
    House Cleaning (One Time)
    Verified Review
  • Mike D. Sep 30, 2014
    House Cleaning (One Time)
    Verified Review
    Did a fantastic job on my house. Left a set of instructions of what I needed done and came home to a deep cleaned house. Highly recommend!
  • Tiarra N. Apr 12, 2014
    House Cleaning (One Time)
    Verified Review
    The cleaning was average. We had an issue with the maid showing up at scheduled time and I ended up waiting for hours for someone who never showed. Caused us to reschedule with a different maid the next morning. Wouldn't use them again.
  • Laura B. Mar 22, 2014
    House Cleaning (One Time)
    Verified Review
  • Ericka B. Feb 25, 2014
    House Cleaning (One Time)
    Verified Review
    Excellent service! Would recommend then to ANYONE! Came in and really went above and beyond my expectations! Excellent work! You can tell the employees really take pride in their work! Professional and friendly! Loved my service! I will use them again in the future!
  • Heather T. Feb 7, 2014
    House Cleaning (One Time)
    Verified Review
  • Christine A. Jan 24, 2014
    House Cleaning (One Time)
    Verified Review
    Memphis Maids was fantastic. The true telling of any company is not how things are when everything goes smoothly, but how they respond when there are issues. My first appointment was missed due to a clerical error. They personally called me within an hour of being notified by email to rectify the situation. It was fixed to my satisfaction and I'm glad I gave them the opportunity to fix the mistake. My housekeeper was friendly, phenomenal with my dog and very thorough. I am a happy and will be a repeat customer.
  • Shalita H. Aug 23, 2013
    House Cleaning (One Time)
    Verified Review
    I am very displeased with the service I did NOT get. I specifically said that it was a large house that has been vacant for four months. And that it would be just too much for 1 or 2 ppl to do in only 2 1/2 hours. But apparently, I don't know MY OWM HOUSE or its requirements. Christina did Not listen to me & the crew that came said that they couldn't possibly clean a house this size in just 2 hours. So I will definitely not call of recommend this service. I'll do this on my own. I wish I could give your service a negative star.Goodbye.
  • Wil S. Feb 3, 2013
    Commercial Cleaning
    Verified Review
    Elizabeth does a very fine job, it takes her between 2-2-1/2 hours
  • Sri H. Jan 11, 2013
    Cleaning Out
    Verified Review
    The person is on time and done a very good job. She has done a perfect Move out cleaning and the house looks very clean.
  • Rachel T. Jan 5, 2013
    House Cleaning (One Time)
    Verified Review
  • Ann O. Dec 17, 2012
    House Cleaning (One Time)
    Verified Review
    Excellent service---very trustworthy, hardworking, kind housekeeper whom I hope to keep for a long time! The office has been very efficient and helpful to me, and I would highly recommend this service.
  • Maria S. Oct 17, 2012
    House Cleaning (One Time)
    Verified Review
    They where there on time. Did an excellent job with everything. Left everything very clean for final apartment inspection. Thank you!
    Christina E. Oct 17, 2012

    Thanks for the great review! We love our happy customers!

Q&A

What types of customers have you worked with?
Memphis Maids offers a full range of cleaning services, including: - One-time or deep cleans - Recurring service on a weekly, biweekly or monthly schedule with no contracts to sign - Move-in and move-out cleanings - Cleaning of commercial properties like offices and retail space - Spring cleaning packages - Clean ups after events - Post renovation or construction clean ups -Organization services All services come with a 100% satisfaction guarantee and there are never any contracts to lock you in. You may cancel your service at any time and you may cancel or reschedule an appointment with no penalty as long as you provide us with 24 hours of notice. After hours and weekend appointments are available when booked in advance.