Storm Guard of the Smokies

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About

"Through years of experience, I have helped families secure their biggest investment. I install asphalt or metal full roofing system products to ensure your home is restored correctly and efficiently."

Overview

Hired 3 times

Serves Corryton, TN

Background checked

12 employees

23 years in business

Business hours

SunClosedMon9:00 am - 7:00 pm

Payment methods

This pro accepts payments via Check, Credit card, Square cash app, and Stripe.

Social media

Instagram

Services offered

Work needed

Building height

Single-level

Two-story

Three-story

High-rise

New roof type

Asphalt shingles

Metal

Projects and media

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Exceptional 5.0

8 reviews

5

100%

4

0%

3

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2

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Read reviews that mention:

KJ S.

Mar 5, 2026

•

Hired on Thumbtack

Jonathan was thorough, professional and took time to explain my roof problems, presented options and helped with insurance.

Details: Flashing needs to be repaired or replaced • Entire portions of roof need to be repaired • Two-story building • 11 - 20 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential

Storm Guard of the Smokies's reply

It was a pleasure to assist you, KJ. I truly appreciate the opportunity to sit down and help others by clarifying processes to make them easier and more straightforward.

Roof Repair or Maintenance

David B.

May 20, 2026

Jonathan is a pro. So knowlegable. He made it possible for my insurance company to positivivity respond and settle. Roof work looks good. Clean up really good. Very good experience.

Storm Guard of the Smokies's reply

Thank you for your kind words, sir. It was a pleasure working with both you and your wife. I am delighted that we were able to meet your expectations.

Richard M.

Feb 4, 2026

From the day Adam showed up at my door , everyone I met and had talked to from Stormguard have been very progressional and polite ,always on time and call me back soon, I met Jonathon Brown and he took care of helping us with the insurance company ,we thank him very much , I called him and he called back right away ,we thank him for everything he’s done

Storm Guard of the Smokies's reply

I truly appreciate your kind words! It was a pleasure helping you navigate the insurance process sir.

William s.

Mar 13, 2026

My experience was great they came out and talked to me and told me what I needed done and how much it would cost and when they could do it they kept their word and delivered on every promise I'm extremely satisfied with the results I received from this company

Storm Guard of the Smokies's reply

Thank you, sir. I am very pleased that you are happy with the process and its outcome.

Kathryn B.

Mar 4, 2026

•

Hired on Thumbtack

Details: Roof and/or gutter cleaning • Rain gutter(s) need to be repaired or replaced • Entire portions of roof need to be repaired • Single-level building • 0 - 10 years old • Metal • No, the project is not covered by an insurance claim • Residential

Storm Guard of the Smokies's reply

Roof Repair or Maintenance

Credentials

Background Check

Jonathan Brown

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Transparent & Standardized: We use Xactimate, the industry-standard software used by insurance carriers, to ensure all pricing is fair, accurate, and data-driven. Free Inspections: My initial inspection (drone or physical) is 100% free with no obligation. I want you to know exactly what is going on with your home before we talk money. Financing Available: We partner with Hearth to offer flexible financing options. Estimates: I can typically provide a retail estimate in minutes.
What is your typical process for working with a new customer?
Inspection: I perform a thorough 15-20 minute inspection of the exterior (roof, siding, gutters, windows) using drones or physical assessment. Photo Review: I am very visual; I will show you photos of exactly what I found so you can see what I see. Consultation: We discuss the "health" of your roof and I place you in 1 of 4 categories: 1. Insurance: Weather related issues 2. Maintenance Package: Faulty pipe boots, bad flashing, mechanical issues. 3. Retail: Old age, shingle has done its job and lifespan has expired. 4. Nothing: Clean bill of health. Execution: Once approved, we schedule the build and I manage the expectations regarding the timeline and crew.
What education and/or training do you have that relates to your work?
Formal Education: I hold degrees in Business and Computer & Information Technology, which helps me manage projects efficiently and utilize the latest industry software to serve you better. Experience: 6 years of field experience in roofing and restoration. Certifications: Drone Certified pilot for detailed aerial inspections. Product Expertise: Trained on the Atlas Signature Select® Roofing System, specializing in Pinnacle® Pristine (Scotchgard™ Protector) and ProLam™ products. I am also experienced with JD Metal products for high-quality metal roofing solutions. Insurance Knowledge: Expert in navigating insurance claims using Xactimate and Roof.link to ensure homeowners get exactly what they are owed.