Mr. Rooter of Crossville, TN

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Pipe issues

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About

With over 50 years of experience, Mr. Rooter Plumbing, a Neighborly company, is on the cutting-edge of plumbing practices, technology and skill. From the moment you call us to the moment we leave your home, you can expect clean, courteous and friendly professionals who get the job done right—the first time. Our plumbers are licensed and insured, and we guarantee all workmanship and parts! We offer flexible, convenient appointment times that can be worked around your schedule. Our services are available around-the-clock, including weekends and evenings—and we never charge overtime fees! With our upfront, flat rate pricing model you can rest assured knowing you’ll pay an affordable price for any service we perform, keeping you in control. Call your local Mr. Rooter Plumbing professional today to schedule a service.

Overview

Hired 22 times

Serves Crossville, TN

Background checked

Verified business

15 employees

18 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Credit card.

Services offered

Pipe issues

Repair urgency

I work on non-urgent repairs

I work on urgent repairs

Flooding status

Yes

Projects and media

Reviews

Customers rated this pro highly for responsiveness, punctuality, and professionalism.

Great 4.7

46 reviews

5

76%

4

18%

3

4%

2

0%

1

2%

Read reviews that mention:

Vance A.

Sep 2, 2025

•

Hired on Thumbtack

He arrived on time and was very helpful and friendly. He looked at the project and gave me a quote. He didn't try to upsell me like Hi---r did.

Details: 1 sink • Separate handles control hot and cold water • 1 faucet • A month ago or longer

Sink or Faucet Repair

Kinwa L.

Oct 21, 2022

•

Hired on Thumbtack

Noticed a bubble in my kitchen ceiling and Mr. Rooter was the quickest to get someone onsite the next day. Turns out my Master shower drain was leaking and they were able to complete the repair in a few hours. They are not the cheapest but they do respond very quickly. With plumbing issues a quick response is highly valued by me. All the costs were communicated before work was done and there were no surprises with the final bill.

Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Washing machine • House

Mr. Rooter of Crossville, TN's reply

Kinwa We would like to thank you for choosing to call us. Mr Rooter Plumbing

Plumbing Pipe Repair

Francesca R.

Feb 24, 2021

•

Hired on Thumbtack

Mr. Rooter really saved us last weekend. We had an immediate need and they got back to us right away and had someone at my home within the hour. The plumber spent time with us to help explain what was happening, what caused the issue, and how best to prevent it happening again. I really really appreciate the priority they placed on us. It’s awful to feel so helpless without hot water and the fear that a small leak can potentially become something worse, while waiting for someone to get back to you. Luckily, thanks to Mr. Rooter, we didn’t have to wait long!

Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Other plumbing system issue • Water heater • Townhouse

Mr. Rooter of Crossville, TN's reply

Francesca We would like to thank you for choosing to call us. Mr Rooter Plumbing

Plumbing Pipe Repair

Brad B.

Jan 24, 2021

•

Hired on Thumbtack

Toilet was installed with great care, faulty valve replaced at a discount for same day service, as well as a corroded main valve. They were on time, efficient, and courteous.

Details: Replacement; there is an existing toilet (which needs to be replaced). • 1 toilet

Mr. Rooter of Crossville, TN's reply

Brad We would like to thank you for choosing to call us. Mr Rooter Plumbing

Toilet Installation or Replacement

Mark O.

Jul 25, 2020

•

From Google

Randy is an great plumber. I have had many plumbing issues in renovating a house that I needed a professional plumber for. Randy is always quickly responds to my phone calls, has been on time every time and does excellent work.

Mr. Rooter of Crossville, TN's reply

We try to please our customers because you are very important to us. Thanks for calling on Mr. Rooter.

Credentials

Business Verified

Mr. Rooter of Crossville, TN verified

Background Check

Tracy Melton

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We have an up-front, flat rate pricing model. Our professional plumbers explain what services they are going to perform—prior to starting the job. You will be presented with options to make informed decisions about your plumbing services.
What is your typical process for working with a new customer?
We make your emergency a priority, scheduling service as quickly as possible to resolve your problem. We wipe our feet on our own mats, we wear shoe covers before entering your home and we’ll offer you a fair assessment of your plumbing situation and how much it will cost to handle it.
What education and/or training do you have that relates to your work?
Our plumbers are licensed and insured, which means our experience is backed by high levels of training and continuing education. When you call us, you can be confident knowing you are getting service from plumbers who know how to handle your problem effectively, with the least amount of time and money.