FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Personalization is free, and every custom order gets a free mock-up and price before I start. Prices depend on the item and size: keychains start around $5, coasters around $10, and cutting boards from $35, with bigger gift sets costing more. I'm happy to quote bulk orders for businesses, weddings and groomsmen gifts.
- What is your typical process for working with a new customer?
Tell me what you want engraved and send your design, photo, logo or idea. You can also bring your own item. I send you a free mock-up and price to approve before anything is engraved. Most orders are made in 1 to 3 days, and many are done the same day. Then you can pick up in Dyersburg by appointment, or I ship anywhere in the US.
- What education and/or training do you have that relates to your work?
I went to college for engineering, and I've been woodworking my whole life. Before starting Bennett's Wood Works, I worked as a technician on lasers, setting them up and running them.