Carpenter Works Custom Carpentry
About this pro
To install 4 doors with the European hinge in two separate bathrooms. Very good finish to cabinetry. Seemingly good interpersonal skills. Would consider future projects.Mar 5, 2017Verified
Not totally satisfied. Left the job without notifying us and prior to completion. Refused to come back when I called him back on the same day at 3:45 pm (on a Saturday), stating his guys had things to do and furthermore stated he would not work on Sunday so he could not come back until Monday. Leaving my tenants kitchen tore apart. My Broker had arranged for him to stay and replace cabinets he removed, in the same day. The contractor stated that my broker said he would be done by 4pm. Which my broker said was not true, that he had said the job should be completed by 5pm. Either way he was gone by 3 pm and refused to come back when I called him at 3:45pm, telling me he let his guys go home. Again, who would leave a job incomplete and leave a tenant without a sink for 2 days. No regard for my urgent need. We would have paid him well to come back and complete but, he cared more about his off time than he did my tenants not having use of their kitchen. Plus he broke the basket strainer in the sink, maybe it was old but, whatever. Also, he tore out cabinets and the guy I hired to replace him and finish his work had to rebuild the back of the cabinet. I thought this would of been a upscale company but, their dedication to finish what they start is lacking in my opinion. My broker was very upset. We will pay his invoice but, will never call him again.Feb 24, 2017Verified
Photos and Videos
- What is your typical process for working with a new customer?Phone consultation, followed by a visit to the customers location to examine the project being requested. We always provide a FREE consultation.
- How did you get started doing this type of work?I am a 5th generation carpenter. My family has been in the construction trade since the turn of the century.