FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size, scope, and materials of each project. Estimates are provided in writing and clearly outline what is included. We do not add unexpected charges, and any changes are discussed and approved before work continues.
- What is your typical process for working with a new customer?
We start with a conversation to understand the customer’s needs and schedule a site visit if required. After evaluating the project, we provide a written estimate and proposed timeline. Once approved, we coordinate the work while keeping the customer updated until completion.
- What education and/or training do you have that relates to your work?
Our team stays current with manufacturer guidelines, local building requirements, and industry best practices to ensure the work meets professional standards