FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer very competitive pricing on all of our services. We understand our customers' money is hard-earned and we strive to provide the most honest and thorough service at the most honest and transparent price.
- What is your typical process for working with a new customer?
When a customer calls Tradewinds Mechanical of East TN, they will speak with a friendly, helpful representative who will schedule a two hour appointment window for a technician to come out and assess your problem. This allows us to provide you with an honest, transparent estimate so that you will know the cost of your project BEFORE it begins. Most repairs can be done same day. We ALWAYS show up on time ready to tackle your issue!
- What education and/or training do you have that relates to your work?
Our founder has over 25 years experience in the field. He most recently owned a successful mid-size commercial HVAC-R business in the Las Vegas desert for 15 years before he sold and moved to East TN. Josh is a Certified HVAC-R Technician and an A-card Journeyman who can diagnose a small residential repair to a major commercial replacement or retrofit or anything in between! Tradewinds Mechanical is licensed and insured in TN.