If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
I love to help people. My talent is anything electronic. I enjoy guiding my customers back to getting the most out of their computer experience no matter their level of expertise. My goal is to deliver more value than cost every single visit. Please give me the opportunity to make your computer world right again!
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2020
Services offered
Computer issue
Computer type
PC
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
59 reviews
5
97%
4
3%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Barb H.
Jun 19, 2026
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Hired on Thumbtack
Steve arrived fast and helped me figure out my computer router issues and was very professional and courteous. If I have any other issues I will hire him again.
Details: Personal (Home) • Network setup and installation • Technology support • Router • My home, venue, etc.
Network Support Services
Gary M.
Jun 21, 2026
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Hired on Thumbtack
Steve was friendly and easy to work with. He took time to explain what was causing the issues with my computer. Recommend him highly!
Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Margaret E.
3 weeks ago
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Hired on Thumbtack
Steve was great! I highly recommend him to service any computer and printer issues that you may have. He sorted out my computer and laser printer problems in a short matter of time and got me up and running again. Thank you, Steve for your great service!!
Details: Personal (Home) • Technology support • Computer • My home, venue, etc.
Network Support Services
Linda N.
Apr 22, 2026
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Hired on Thumbtack
I can't say enough nice things about my experience with Mr. Creswell. He is very knowledgeable about computers and had mine working again before the evening ended. He diagnosed the problem and communicated clearly with me. He offered helpful advice.
Details: PC • Desktop • Slow computer performance • My home, venue, etc.
Computer Repair
Larry R.
Mar 18, 2026
•
Hired on Thumbtack
It was hard to pick only 3 things that I liked. He was amazing! When I called, he responded and to my home, picked up the computer and took it to the office to be repaired and returned it the next day and reset it back up. Just awesome service. I HIGHLY recommend this company!!!
Details: PC • Desktop • System error or blue screen • Remotely (phone or internet) • My home, venue, etc. • At the pro’s location
Computer Repair
Credentials
Background Check
Stephen Creswell
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Most jobs are $85 labor. Subsequent jobs done remotely are $40. If parts are required I sell them at my cost.
What is your typical process for working with a new customer?
We set up a convenient time for me to visit and I provide their options after I diagnose their issue at the site.
What education and/or training do you have that relates to your work?
Certificate from Chattanooga State in Information Technologies plus 38 years experience.
