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About
It' a Trust and Reputation thing:
As a professional pet sitting and dog walking company, we are not your neighbor down the street trying to pick up a little extra money. This is what we do! Waggy Tails Pet Sitting + Dog Walking carries full commercial liability insurance and bonding to ensure your peace of mind, and we are proud members of Pet Sitters International. With over 1,000 clients served and thousands of pet sitting visits under our belts, to say that we're experienced is an understatement. Waggy Tails is made up of a team of pet sitters and is not a one-person company. You can be assured that we always have an experienced pet sitter available when you need us.
Experience is everything:
We understand that your pets are a part of your family. All of our pet sitters have been pet parents at some point in their lives, and many are right now. We believe until you are a pet parent yourself, you don't quite "get it"so we are happy to say that all of our pet sitters "get it!" Several members of our team are American Red Cross Certified in Pet First Aid and CPR, and Summer Tannhauser, our owner, and team leader, is a Certified Professional Pet Sitter through Pet Sitters International.
Availability 365 days a year:
We know that life doesn't stop on the weekends or holidays. That's when the fun happens! That's why we offer service 7 days a week, 365 days a year. We know how much it stinks to be away from your furry family members, but no worries that's where we come in! Whether you're traveling for a business, a few miles away at work, or getting out of town for the day, we're here for you when your pets need a back-up best friend.
Customer Service + Technology:
If you are always on the go like us, you will appreciate our online options for scheduling and payment. Once you are an established client you will be able to schedule pet sitting services with a few clicks of a mouse and complete your payment online using our online client portal. Our goal is to make the process of securing pet care services as simple, concise, and complete as possible!
Your trust means everything to us. Learn about our review guidelines.
Nancy D.
Apr 21, 2015
•
Hired on Thumbtack
Easy to schedule service & the notes were helpful about hot the cats did.
Pet Sitting
Credentials
Background Check
Summer Zuck Tannhauser
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
All of our rates are straight-forward! You can find all of our current rates published on our website Waggy Tails of Knoxville (dot) com.
What is your typical process for working with a new customer?
Booking with us is as easy as…
1. Complete our New Client Sign-Up Form.
We’ll respond within one business day via email to discuss your specific pet care needs, and match you with a primary pet sitter/walker that has availability for your requested schedule. You’ll also set up an account in our online client portal.
2. Schedule a FREE Meet & Greet with Waggy Tails.
Appointments normally last 20-30 minutes. This is a time for you to meet your sitter, allow him/her to get acquainted with your pets, and provide additional information about your pets’ care routine.
3. Book Your First Visits.
Following a successful meeting, you’re all set to book your first set of visits via our online client portal! Your sitter Is looking forward to caring for your pets soon.
What education and/or training do you have that relates to your work?
Certified in Pet First Aid/CPR
Certified Professional Pet Sitter through Pet Sitters International