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About
We strive to give the customers a great experience while we work with them in resolving all of their hvac and indoor air quality issues. We build relationships with our customers by being honest and respectful of their needs with fair prices. We do not upscale the customer. We find the issues that are causing the problems and give the customer the solutions and let them make the decision of what make best sense for them.
*** We offer financing ****
Overview
Hired 5 times
Background checked
3 employees
5 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Zelle.
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Good 4.4
8 reviews
5
75%
4
13%
3
0%
2
0%
1
12%
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Read reviews that mention:
Janecia B.
Dec 2, 2024
•
Hired on Thumbtack
Mr. Jerry came out and had my heat repaired and running in less than 30 minutes. He was very nice, honest, and up front about everything. I highly recommend.
Details: Heat pump • Single-level building • House
Heating System Repair or Maintenance
Matt G.
Aug 17, 2022
Scott did a great job for us replacing an old unit. Highly recommended.
Beth h.
Sep 19, 2022
•
Hired on Thumbtack
Arrived an hour past two hour window they said they’d be here. Came to our home and said had experience with nest thermostat. $530 and 3.5 hours, nothing works. Only accepted cash when profile says other wise. Do not hire.
Details: Repair • Nest • Central Heating / Cooling • House
Thermostat Installation or Repair
AP C.
Aug 25, 2022
Found the problem and fixed it quickly.
Brady F.
Mar 21, 2024
•
Hired on Thumbtack
Awesome.
Details: Repair • Central heating or cooling • House
Thermostat Installation or Repair
Credentials
Background Check
Jerry Cantrell
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Repair is flat rate pricing- We also offer financing
What is your typical process for working with a new customer?
I will speak with the customer over the phone and get a overview of the issues and their information and schedule a job as soon as possible. After scheduling the job the customer will get a text and email confirming the appointment. I will also send a on the way text when I start to the job. When I arrive and before starting the diagnostics or maintenance I explain to the customer what My process is for that particular job including what all is involved and I’ll answer all questions that the customer has before starting so that the customer can feel assured in knowing that I will find and resolve the issue. I document any and all issues that I find with the system with pics. After I’m finished checking the system I’ll go to the customer and discuss the problems found and give the customer options on repairs.
What education and/or training do you have that relates to your work?
Graduated from Tennessee College of Applied Technology
While there I was inducted into the
National Technical Honor Society
IAQ training through Dynamic
Manufacturing training with Trane
