FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
SPECIAL DISCOUNTS: 1.) Kayy is offering a discount to customers who are in need of reoccurring services (weekly, biweekly, or monthly). Weekly - 20%, Biweekly - 15%, and monthly - 10% ***In order to ensure that these services are needed this discount will be credited to you for use on bill of your choice, after the first bill.*** 2.) Kayy is offering recurring customers 10% discount per referral of a new client! ***Yes, if you refer a friend/family member and they begin receiving service you will have an automatic 10% off your next clean!*** 3.) Kayy is offering a 10% discount to any one time customer who returns a second time! ***Yes, if you were a customer who needed a one time clean and you are back again you will receive a 10% discount for choosing us again!
- What is your typical process for working with a new customer?
When receiving a new customer we typically have questions in order to fairly give estimates! These questions can be answered through Thumbtack messaging, text, call, zoom, or in person! After giving a potential customer an estimate, if all decide to move forward in the process, we set up a date and time to begin providing excellent service!
- What education and/or training do you have that relates to your work?
Eight years of residential and commercial cleaning experience Three small children that constantly make messes