- What should the customer know about your pricing (e.g., discounts, fees)?
Based on your project type and budget, we will send you a proposal that outlines the total cost and the cost of extras. There are no hidden fees.
- What is your typical process for working with a new customer?
We start with a 30 min discovery call, then send you a proposal based on your project goals. We then have a strategy meeting we call the "Story Forge" where we write the story and plan the shoot. We'll film the project, edit it, and make sure it's exactly what you hoped for.
- What education and/or training do you have that relates to your work?
Jordan studied filmmaking in college and then applied it in producing many projects thereafter. Video production is something you can only get better at by constantly doing it and learning from your mistakes and successes. He is also a musician and writes his own music. As a natural creative, he is well-rounded in virtually every aspect of video and music production. It's quite literally always on his mind. Shannon has a background in business administration and marketing. She has formal education in Human Resources and professional experience with a marketing agency. Additionally, she has a unique way of connecting with people so naturally.