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Nashville to Atlanta Move
Baby Grand Piano Move
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Long Distance Moving
The two guys that moved my house were really good people and hard workers. I would not have asked for anything more. They did a good job and I enjoyed working with them. The 1 star deduction from a 5 star review is from the office. Communication on the day of the move was pitiful. I had to call them 4 times to chase down what was happening, etc.Jun 28, 2019Verified
Thank you True Friends Moving Company! From the front office to the two moving specialists, True Friends made my move pain free and stress free! They showed up on time, took extra care of my belongings and the guys were friendly and fun to work with! Thanks again! 5 StarsNov 7, 2019
My first time working with True Friends. The experience was awesome! Kudos to Ben and Sam! They were prompt, courteous, and very conscientious. This was a corporate move and the building landlords have very strict guidelines. I will use True Friends again and I highly recommend them!May 6, 2017Verified
Long Distance Moving
Antonio and Darryl were great with my move from Tennessee to Georgia. They were on time, efficient and made sure all my things were handled with care. I would definitely use them again!Sep 26, 2019Verified
I needed a piano moved and hired True Friends. I called several companies in Nashville. Almost all had a flat rate + per stair step fees, making the price very unreasonable. Chris quoted me a very reasonable flat rate and even scheduled the move for the next day. Jeremy and Byron from True Friends arrived early, were professional, and had all the commercial equipment needed to complete the job. If you need moving help, True Friends should be your go to team.Aug 21, 2019Verified
License Type: Moving Company – Interstate – USDOT (TN)
- What is your typical process for working with a new customer?From hello to unloading the last piece into its place in your new home. Moves are so much fun and stress free with us as we try to make it as simple as possible. We can usually quote you an estimate right over the phone and send over everything prior so there are no surprises. Once scheduled, you will receive your confirmation email to assure everything is correct. Our staff will remain available leading up to your move day should you need any additional assistance or rescheduling help due to unforeseen issues. On move day the guys will call you to confirm and arrive within their scheduled time frame (any delays will be communicated) with a proper greeting and walk thru for the best plan of action. The guys will disassemble, pad wrap and try to accommodate any special requests for you as the homeowner throughout completion. We will strategically pack our trucks and secure your belongings for the safest ride. Once in the new home we will generally do a walkthru to get a sense of where and how they would like everything set up to assure your needs are met. Once everything is unloaded, we will remove any wrap and everything is assembled and in place or that you're satisfied with your service. Payment will be due upon completion (check or cards only) and gratuities are always appreciated for a job well done : )
- How did you get started doing this type of work?Established in 2012. True Friends Moving Company was founded by Chris Knowles after finding himself at a crossroads between wanting to start his own business or continue climbing the corporate ladder at a Fortune 500 company which he had done for many years. After much soul searching he realized that building his own company and brand was more of a passion of his then someone else's and the rest is history. With his hard work and a commitment to quality but affordable relocation services; True Friends was born. Starting out with just a couple movers and a moving truck; we have built a foundation that begins with providing customer service that's second to none and simplifying the industry. Since then True Friends is still as dedicated to upholding the standards that make us THE GO TO MOVERS of Middle Tennessee, which you can trust in for all your apartment, office or residential moving needs. True Friends Moving has been dedicated ever since to becoming one of the top moving companies across the South East.
- What advice would you give a customer looking to hire a provider in your area of work?Always check local reviews in more than 1 reputable area/site as we are highly rated on all local review sites (Google, BBB, Yelp, Facebook,YP , Yahoo, Movers.com etc) Cheaper does not mean better especially when choosing a moving service and like most services/products, you get what you pay for. If you ARE NOT having us pack then please have everything sealed, labeled and ready to go for safest /fastest transport Its usually all of the small items that are the most time consuming so getting those yourself will give you more for your money if you choose Afternoon jobs are sometimes delayed due to prior jobs so try to go with try to go morning if flexibility is an issue but we will be there and finish regardless Try to have water or drinks handy and be understanding for a couple quick breaks for the guys as moving is hard work. Gratuities are always appreciated for a job well done and common in this industry.