Total Basic Transcription (TBT)
Total Basic Transcription (TBT)

Total Basic Transcription (TBT)

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Introduction: TBT is a female-owned business that has been providing medical transcription services since 1996. TBT is U.S. owned and operated and does not outsource any client work to other transcription services. TBT provides custom transcription service based on the individual client’s needs. TBT 's extensive client base provides outstanding transcription services for acute care facilities, surgery centers, medical centers, multi-physician clinics and single physician offices. The transcription service is available 24 hours a day, 7 days a week and 365 days a year. TBT's clients rely on the experience, confidentiality, reliability and accuracy they have found in the service provided by TBT. The staff of TBT consists of a team of highly trained and well-educated independent contractor editor specialists and medical transcriptionists. TBT implements queue management related to the work flow that allows each editor specialist to provide expertise and proficiency while managing individual groups of medical transcriptionists. Each medical transcriptionist endures a six-month training process when joining TBT's team to ensure every client receives exceptional performance with any dictation. Every editor specialist and medical transcriptionist is exclusive to TBT by contract and provides their medical transcriptionist skills and knowledge to TBT while maintaining loyalty and strict confidentiality at all times. TBT has taken several steps to ensure compliance with the Health Insurance Portability and Accountability Act (HIPAA) and the American Recovery and Investment Act. TBT's clients welcome this compliance.
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pro avatar
Brenda G.
Aug 10, 2011
About a year ago, our office switched from TBT to a different service, hoping to reduce costs. Not only did costs rise, but quality and turn-around time suffered. In less than 6 months, we were back with TBT. When other services call, trying to get us to switch, I tell them that we are not interested, in no uncertain terms. Anytime I call TBT with a problem, they are always timely and effective in correcting it. I can't praise their organization enough.
pro avatar
Sharon F.
Aug 16, 2011
William Milam, (Tullahoma Family Medical Center) was one of the first clients to contract with TBT for our transcription needs when the company first opened. The service was very efficient, always completed in a timely manner, and the staff went out of their way to accomodate our needs. I would highly recommend this transcription service to any company for their outstanding service and dependable staff.

FAQs

  • What advice would you give a customer looking to hire a provider in your area of work?

    Every customer should ask questions regarding the transcription services provided. They should ask for references, hidden costs and/or set up fees, type of customer service, background information, and QA policies. Customers should be aware that anyone can have a web site and print up brochures and business cards, but that does not necessarily make them a reputable transcription service.