Booted Owl Appliance

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Introduction: I repair all major appliances and am experienced in refrigeration. I offer slightly lower prices with the same or better quality work and a great attitude. I try to offer a slightly different experience in how the customer feels during a service call. I want my customers to feel comfortable and at ease, knowing they have a reliable and trustworthy service professional in their home.

Overview

Hired 1 time

Background checked

1 employee

7 years in business

Payment methods

This pro accepts payments via Cash, Credit card, and PayPal.

Credentials

Background Check

Cortney Vanhoosier

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Service Call Fee(Trip & Diagnosis) $65.00 Additional charges: Labor Rate $60 per hour, 30 min intervals. Part prices will vary along with shipping rates for the part.
What is your typical process for working with a new customer?
I'll call the customer to set up a time and verify the address. I like to find out all I can about the appliance and the customers complaint prior to the service call in order to be prepared to make for an easy repair process. When the time arrives, I will come to the customers home and troubleshoot the appliance. Once I have diagnosed the issue, I will explain the diagnosis to the customer and discuss what is pricing and parts needed for the repair. Once the parts arrive, I call and set up a time to do the repair.
What education and/or training do you have that relates to your work?
Whirlpool Corporation Factory Certified Training.