FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Because each home’s needs are different, an experienced project manager will visit your home to determine the scope of work needed. The project manager will then be able to tell you how much work, if work is needed, will be required on your home. They will provide you with a repair plan, with associated costs, based on their observations. We will never sell you unneccessary repairs. Contact us today to schedule an appointment with an experienced project manager to review your home’s needs.
- What is your typical process for working with a new customer?
From the moment you call, you’re in the hands of a friendly, supportive and caring team. Our experienced staff — from the customer service representatives to the project foremen — will help you navigate the foundation repair, waterproofing, or concrete lifting process.
- What education and/or training do you have that relates to your work?
We are continually educating our team and improving our methods and our processes to provide the most up-to-date and most reliable services available.