FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
No. Every job is different. We usually won't be the cheapest quote. We try to do concrete the right way, with the proper insurance and license. I also pay our guys well. I know that my wife would want people working at our home that didn't look scary, and had the intellect to carry on a conversation. I have found some very good finishers that can be trusted, therfore we pay them well, and they have been with us for years. We are not a couple guys charging a couple hundred bucks for a days work. All.our work is warranted, if something comes up we will come back and fix the issue.
- What is your typical process for working with a new customer?
Typically, I go to the customers project for a free estimate, then we typically will provide a verbal estimate on site as well as an emailed estimate. If samples are required, we can deliver the samples to the customer or they can be picked up from our shop.
- What education and/or training do you have that relates to your work?
Absolutely, we educate our guys on all the latest developments and techniques with Decorative Concrete as well as Contractor Codes that apply to us.