FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every business is different, so pricing is based on your needs — whether it’s monthly bookkeeping, payroll, or getting caught up. I offer transparent, flat‑rate pricing with no hidden fees. You’ll always know the cost before we start, and I never charge for asking questions or needing extra explanation. There is a 50% off bookkeeping for the first 3 months for new clients.
- What is your typical process for working with a new customer?
I start by learning about your business and what you need — whether it’s monthly bookkeeping, payroll, or getting caught up. Once I understand your situation, I give you a clear quote and outline the next steps. From there, I set up secure access to your financials, organize your books, and keep everything updated on a regular schedule. I make the process simple, stress‑free, and judgment‑free.
- What education and/or training do you have that relates to your work?
I have formal training in bookkeeping, payroll, and financial systems, along with hands‑on experience managing real‑world books for small businesses. I’m trained in QuickBooks, payroll processing, account reconciliation, and workflow organization. I stay up to date with current bookkeeping standards and best practices to make sure your books are accurate and compliant. I have a bachelor's degree in accounting.