American Veterans United LLC heating and air

Free on-site estimate

Responds in about 1 hour

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About

AVU is a locally owned heating and air company built on experience, integrity, and quality workmanship. I’m a third-generation HVAC professional, a U.S. military veteran with six years of service, and a graduate of Miller-Motte University with formal training in heating and air conditioning. We’ve been serving our community since 2018, with a focus on doing the job right—not rushing through volume. We believe in honest work, clear communication, and standing behind what we do. Payment is never collected until the work is completed, and 100% customer satisfaction is always the goal.

Overview

Hired 99 times

Serves Shelbyville, TN

Background checked

12 employees

8 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, and Samsung Pay.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

Services offered

Service needed

Type of heating system

Furnace

Heat Pump

Other

Fuel source

Natural gas

Propane gas

Electricity

Projects and media

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

103 reviews

5

96%

4

1%

3

0%

2

2%

1

1%

Read reviews that mention:

Julie

Jan 11, 2026

•

From Google

There when I needed them! Within hours. One call is all it took to get my heat working again. Fast service, expert service tech, great company!

jimmy D.

Jan 5, 2026

•

From Google

The install team was prompt professional and very attentive! Their attention to detail is something to be admired! AVU has a customer for life! I won't call anybody else!

Stephanie F.

Jan 2, 2026

•

From Google

My HVAC kept blowing a fuse. I contacted AVU because they are local to me and Veteran Owned. As a Vet myself, I try to support Vet Owned businesses when I can. AJ came out on time (I was scheduled 12-2) and immediately found the problem. (A wire was grounding out on a copper tube.) He wrapped the wire and was done. The whole appointment was less than 45 minutes. I was even able to purchase a yearly maintenance plan. In all, I paid $69 for the diagnosis and $99 for the plan. I'm very happy I selected AVU Heating & Air!

Daniel O.

Dec 31, 2025

•

From Google

Great customer service. Found a major issue right away the home builder hvac installers originally missed. Will for sure use them again going forward.

Kelly L.

Dec 29, 2025

•

From Google

Responds to calls quickly. Installation of new unit last year was perfect. Our annual checkup was nothing short of great.

Credentials

Background Check

Aubrey Smith

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Veterans get 5% discount on unit replacements Service plan members and Military get 10% discounts on repairs
What education and/or training do you have that relates to your work?
College. Family trade.
How did you get started doing this type of work?
Third generation. Past down from father to son.