FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Southern Charm Cleaning Company, we believe in offering honest, affordable pricing that reflects the quality and care we put into every clean — without breaking the bank. Our prices are based on a few simple factors: Size of your home (number of bedrooms and bathrooms) Type of cleaning service (standard, deep, or move-out) Frequency of cleanings (weekly, bi-weekly, or monthly) Any special requests like interior windows, appliances, or organizing We keep our rates competitive and transparent, with no surprise fees — just straightforward pricing and reliable service. Our goal is to give your home that Southern Charm shine at a price that makes sense.
- What is your typical process for working with a new customer?
At Southern Charm Cleaning Company, working with new customers is simple and stress-free. First, you reach out with your cleaning needs, and I ask a few questions about your home, pets, and any special requests. From there, I provide a custom, transparent quote for your initial clean and any recurring services. Once scheduled, my team arrives prepared to deliver a thorough clean tailored to your home. After the first visit, I follow up to ensure you’re satisfied and note any preferences for future visits. If you choose recurring cleanings, we set up a regular schedule at your agreed-upon rate, and I’m always available for questions or additional requests — satisfaction is guaranteed!