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Grace Technology

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About
Grace Technology stands out as a premier choice for computer repair and IT consulting in the Nashville area, particularly on Thumbtack, due to our established expertise, customer-centric approach, and comprehensive value. With more than 20 years of dedicated service in the Middle Tennessee region, we have built a strong reputation through consistent, high-quality on-site support for residential clients, churches, and businesses. Our mobile model eliminates the inconvenience of transporting equipment, allowing us to deliver prompt, professional assistance directly at your location—whether at home, in an office, or at a place of worship. What truly differentiates us is our commitment to prevention and education rather than merely reactive fixes. We prioritize clear, transparent communication at every step, explaining issues in understandable terms and providing practical advice on proper computer usage, care, and security. This proactive philosophy helps clients avoid recurring problems, extend the lifespan of their devices, and maintain optimal performance. Our Monthly Maintenance plans exemplify this approach by offering scheduled tune-ups, system optimizations, and ongoing monitoring to reduce the likelihood of breakdowns and enhance overall reliability. For families and organizations concerned with online safety, we provide expert guidance on virus and spyware prevention, identity theft protection, and the configuration of parental controls or content filters—ensuring a secure digital environment for children and users alike. We also integrate environmental responsibility into our operations. By promoting power-saving settings, utilizing recycled products, minimizing paper usage, and offering a free recycling program for unwanted monitors, computers, laptops, network adapters, and cables, we help clients reduce both operational costs and ecological impact. Beyond our core repair services—such as virus removal, hardware upgrades, and troubleshooting—we offer specialized support including data recovery and transfer, printer setup, wireless networking configuration, and tailored training for Mac or PC users. These additional capabilities are available upon request, with transparent pricing discussed directly. Clients select Grace Technology because we deliver not just technical solutions, but peace of mind through reliability, education, sustainability, and genuine care for your technology experience and safety. Our 5.0 rating and repeat business reflect this dedication. Contact us to experience the difference firsthand.
Overview

Hired 22 times

2 similar jobs done near you

Background checked

4 employees

14 years in business

Business hours

SunClosedMon8:00 am - 7:00 pm

Payment methods

This pro accepts payments via Cash, Credit card, and Square cash app.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2020

Projects and media
Projects and media
Reviews

Customers rated this pro highly for responsiveness, professionalism, and punctuality.

Exceptional 5.0

20 reviews

5

100%

4

0%

3

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Read reviews that mention:


pro avatar
Steve S.

Oct 24, 2019

Hired on Thumbtack

Wow, what a first impression! I called and let them know my problem, They were able to diagnose it while we were still on the phone! They told me something to try to fix it, and BAM I was back up and running in minutes. Thank you Grace Technology! You’re now my go to for all of my computer needs.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Chad K.

May 13, 2019

Hired on Thumbtack

The Grace Technology team was prompt, thorough and responsive while working the project that we had partnered with them for. Their knowledgeable staff was able to work thru the technical issues presented completing the project on-time and under budget.

Details: Commercial (Office) • Network setup and installation • Router • The network technician travels to me

Grace Technology's reply
Thank you Chad for the kind words. We were happy to assist to get your project completed. If there’s anything in the future that we can assist you with big or small please let us now.
Network Support Services
pro avatar
John S.

Jan 8, 2020

Hired on Thumbtack

Impressed with Walter's experience and his willingness to move quickly to help me solve my problem in a very timely manner

Details: Desktop printer • HP

Printer and Copier Repair
pro avatar
Terri H.

Nov 22, 2019

Hired on Thumbtack

Very responsive, punctual, and professional. Did a great job and I would definitely use them again should the need arise.

Details: Personal (Home) • Technology support • Computer • My home, venue, etc.

Network Support Services
pro avatar
Chad P.

Jan 21, 2014

From Facebook

Knowledge and Integrity, both are qualities that are very evident in working with Troy and Grace Technology. I would recommend them to anyone I know with confidence they would be treated well and computers left in the best possible working order.
Credentials
Background Check

Troy Murphy

FAQs

  • What education and/or training do you have that relates to your work?

    Went to ITT Technical Institute in Nashville Tennessee. And decided that I wanted to run a small computer business and I have been running that business for 15 years.

  • How did you get started doing this type of work?

    I was the one that always fixed with my friends and families computers.

  • What advice would you give a customer looking to hire a provider in your area of work?

    Please take your time. Decide if the repair is worth it or should you just get a new computer.

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