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Current Top Pro
Hired 129 times
17 years in business
(Central Time Zone)
Mon - Fri
8:00 a.m. to 5:00 p.m.
Credit card, Check, Venmo, Paypal, Square
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
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It was a pleasure to work with Jen. She provided ideas for my brochure that I would not have known about had I not worked with a graphic designer. Jen is very creative, patient and was open to my suggestions. It was a great collaboration! I would recommend Jen without reservation. Susan A. Haas LICSW- ACHPSep 7, 2017Verified
Jen has an amazing approach to design. She opened up an online work session and did the design live as I provided input she finished both of my projects in about an hour and they were very high-quality. I really like the interactive approach which saves time and money. I highly recommend her to anyone needing a graphic designer. I have already referred her to a friend and I will definitely use her services again.Oct 18, 2017Verified
Jen is very talented and great to work with. She took my abstract ideas and created a visual presentation that exceeded my expectations. She is now my go-to graphic designer.Aug 29, 2017Verified
Jen was easily one of the best and most professional graphic designers I have worked with in 13 years of business. She asked appropriate questions before commencing her work. She took our vague ideas and made them into several clean, cool t-shirt designs from which we could choose in a very efficient and timely manner. We will definitely be contacting her again for our future design needs.Apr 9, 2012Verified
I have used Jen Brookman MULTIPLE times and she has never let me down. She designed the book cover and interior layout for my recent picture book, promotional postcards, and most recently designed a logo for my business. Jen offers screenshare, which is hands-down one of the fastest and most efficient ways to get your graphics created. HIGHLY HIGHLY HIGHLY recommended.Aug 13, 2018
- What should the customer know about your pricing (e.g., discounts, fees)?I have two pricing options. Details can be found at jenbrookman.com Flat Rates - Almost all of the projects I do will be quoted before the projects begin at a flat rate. I prefer this because it's hard to keep track of time - being a Graphic Designer means that I sell my ideas for a living! Ideas have no timeline. Rates for my most commonly-requested projects are listed on the pricing page of my website. Hourly - Hourly rates are reserved for screen share sessions. (Here's a link that explains this process: jenbrookman.com/pricing/screen-share-sessions) During a screen share session, the client and I hash out ideas together. There is usually no work done on my end before or after the session, so the hourly rate applies to the length of the call, giving all control to the client to decide how much time they'd like to spend one each project. The deal-sweetener here is that I work very quickly!
- What is your typical process for working with a new customer?Depending on the project, I may have an initial phone consultation, or I may send a questionnaire. Sometimes I'll have a customer put together a Pinterest board for inspiration. Each project begins with an initial 50% payment.
- How did you get started doing this type of work?It was inevitable. As a kid, I was always toting around art supplies and paper, asking family members what I should draw for them, and I'd play around with different ideas. What I do now really isn't that different - I send out a questionnaire and deliver what the client has asked for - and have a whole lot of fun in the process! :)