It’s free with no obligation to hire
Current Top Pro
Hired 132 times
17 years in business
(Central Time Zone)
12:00 a.m. to midnight
Credit card, Check, Venmo, Paypal, Square
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Photos and Videos
Jen is very responsive to the customer's ideas and requests. She is a talented graphic designer. We intend to work with her on many upcoming projects.Nov 5, 2019Verified
Jen was outstanding! I needed a pamphlet designed in short notice, and she took my concept and turned it into a very well-done, professional-looking piece. I really enjoyed how impressed my customers looked when they held it in their hands and looked it over. Jen kept me in the loop with her design ideas, and was able to Screen Share with me so I could see her designs. She was receptive to the changes I wanted and got them done quickly. I would highly recommend Jen for any design or publishing work you need. I will definitely be reaching out to her again. Thanks Jen!Oct 29, 2019Verified
Jen was great, quick, easy service and turnaround, she understood the project right off the bat and the design idea! Would highly recommend.Jul 29, 2019Verified
Loved her design work for a Senior Yearbook page and easy to work with. Highly recommend! A+++Sep 28, 2018Verified
I needed a design to send to the printer right away, she responded within minutes, and produced what I needed. Fantastic, just what I needed!Oct 7, 2018Verified
- What should the customer know about your pricing (e.g., discounts, fees)?I have two pricing options. Details can be found at jenbrookman.com Flat Rates - Almost all of the projects I do will be quoted before the projects begin at a flat rate. I prefer this because it's hard to keep track of time - being a Graphic Designer means that I sell my ideas for a living! Ideas have no timeline. Rates for my most commonly-requested projects are listed on the pricing page of my website. Hourly - Hourly rates are reserved for screen share sessions. (Here's a link that explains this process: jenbrookman.com/pricing/screen-share-sessions) During a screen share session, the client and I hash out ideas together. There is usually no work done on my end before or after the session, so the hourly rate applies to the length of the call, giving all control to the client to decide how much time they'd like to spend one each project. The deal-sweetener here is that I work very quickly!
- What is your typical process for working with a new customer?Depending on the project, I may have an initial phone consultation, or I may send a questionnaire. Sometimes I'll have a customer put together a Pinterest board for inspiration. Each project begins with an initial 50% payment.
- How did you get started doing this type of work?It was inevitable. As a kid, I was always toting around art supplies and paper, asking family members what I should draw for them, and I'd play around with different ideas. What I do now really isn't that different - I send out a questionnaire and deliver what the client has asked for - and have a whole lot of fun in the process! :)