FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
In most scenarios I charge $110 for a tuning. Sometimes the piano may require additional effort, as in the case of Pitch Raises. Pitch Raises cost from $135 to $235. $235 would be if the piano requires two pitch raises to be brought to A440 standard pitch, and that would be two separate appointments. Repairs $65/hr + Parts (I sell parts to the customer at cost) (All prices incur TN sales tax @ 9.75%)
- What is your typical process for working with a new customer?
First I gather information about the piano, where the client lives etc. If the servicing may be more complex, it's important to be transparent with client as to what the intial and potential costs are. Educating the customer also goes a long way toward helping them make the best decision for what needs to be done, or simply what is and isn't worthwhile on their piano. I also try my best to work with my clients in regards to scheduling.
- What types of customers have you worked with?
I have worked with everyone from professional musicians, to private homes, schools, and recording studios. I have done some work for well known musicians.