Taylor Piano Service
Hired 142 times
7 years in business
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Top Pro status
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Jul - Dec
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I was extremely pleased with how quickly I got a response from Taylor Piano Service and how quickly he was able to tune my piano. Prompt, professional and personable, I will surely call on him again when I need my piano tuned.Jul 26, 2020Verified
Keelan did a fantastic job! I’ve owned this piano for 5 years and it has never played and sounded as crisp and clear as it does now. Although I’ve gotten it tuned before, it has never sounded as great as it does now. He even explored and repaired an issue I was experiencing with one of the actions. Would highly recommend him to others, and will definitely be using him again for future maintenance!Jul 10, 2020Verified
My wife could not say enough about Keelan. He was professional and worked very effectively, taking his time to take apart the piano for a very good cleaning. Our piano was over 40 years old and had not been tuned nor played in years. Keelan brought it back to life. His prices are very fair and he is easy to communicate with. He's got a great future ahead of him. Highly recommend!Apr 3, 2020Verified
He was great! Was very responsive and flexible with his scheduling. Came on time, was upfront about the price, and let me know what he was doing and why through his whole process. I learned a lot and it was a cool process to witness since I've never seen a piano tuned before. I'd recommend Taylor Piano Service to anyone!Feb 24, 2020Verified
Keelan was great! He did a wonderful job tuning our piano that hadn't been tuned in over twenty years. He was also very patient and nice to our little boys who had fun watching. Will definitely call him again for tuning.Feb 8, 2020Verified
- What should the customer know about your pricing (e.g., discounts, fees)?In most scenarios I charge $100 for a tuning. Sometimes the piano may require additional effort, as in the case of Pitch Raises. Pitch Raises cost from $125 to $160 depending upon the tuning stability of the piano. Repairs $50/hr + Parts (I sell parts to the customer at cost) (All prices incur TN sales tax @ 9.75%)
- What is your typical process for working with a new customer?First I gather information about the piano, where the client lives etc. If the servicing may be more complex, it's important to be transparent with client as to what the intial and potential costs are. Educating the customer also goes a long way toward helping them make the best decision for what needs to be done, or simply what is and isn't worthwhile on their piano. I also try my best to work with my clients in regards to scheduling.
- What types of customers have you worked with?I have worked with everyone from professional musicians, to private homes, schools, and recording studios. I have done some work for well known musicians.