FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer fair and transparent pricing with no hidden fees. We do not require a down payment; payment is due upon completion of the project. Homeowners in Springfield and surrounding areas receive preferred local pricing. Free estimates are provided, and our rates are competitive for both fencing and roofing projects.
- What is your typical process for working with a new customer?
Our process begins with a free on-site estimate where we assess the property, discuss design preferences, and review any specific needs. We then provide a clear and detailed proposal outlining the scope of work, materials, and pricing. Once approved, our team manages every step of the installation, maintaining clear communication throughout the project. Payment is only collected after the work is completed to the customer’s satisfaction.
- What education and/or training do you have that relates to your work?
Our process begins with a free on-site estimate where we assess the property, discuss design preferences, and review any specific needs. We then provide a clear and detailed proposal outlining the scope of work, materials, and pricing. Once approved, our team manages every step of the installation, maintaining clear communication throughout the project. Payment is only collected after the work is completed to the customer’s satisfaction.