- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on an hourly rate. One service for one hour has the basic rate, plus a travel fee if applicable. We always recommend booking enough time for the desired service, to be sure that all your guests will be happy and no one is left out. You can combine some services at a discounted rate, plus a travel fee if applicable. We offer better rates when you book 2hrs or more We offer packages that combine services. We offer multi-hour discounts 3 or more hours of service. We set up and tear down on our own time. The rate for a corporate event, festival. Where there will be 100+ people is based on the #of people, hours, type of service, and location. We offer non-profit, church and public schools a discounted rate. We have a $25 to $35 travel fee for places that are 40 to 60 min away.
- What is your typical process for working with a new customer?
We introduce ourselves and find out exactly what they are looking for.We structure a package around their needs. It can mean that offering them a 2nd Artist at a discounted price and then make suggestions.We show up early and stay late. We do ask for a $100 retainer to new clients payment through VENMO Zelle Cash App or Apple Pay We also send out a an agreement which clearly defines our scope of work and set expectations
- What education and/or training do you have that relates to your work?
We do weekly training as a group and Jam with other Balloon Twisters in the area We have numerous training certificates for advanced Facepainting techniques