FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is all-inclusive — no surprise add-ons after the estimate. What you're quoted is what you pay. We work with financing options for customers who want to spread the investment out. Every estimate is free and comes with a detailed breakdown so you know exactly what you're getting.
- What is your typical process for working with a new customer?
We start with a free on-site estimate — we come to you, walk the property, and listen to what you're trying to accomplish. From there we put together a clear, itemized proposal with options at different investment levels. Once approved, we schedule the install, keep you updated throughout, and do a final walkthrough before we consider the job done. Our goal is zero surprises, start to finish.
- What education and/or training do you have that relates to your work?
Our team is trained with ongoing education on installation techniques, materials, and customer service. We stay current on local HOA requirements — including communities like Canyon Falls, Harvest, and Lantana — so your fence passes inspection the first time.