DFW Guitar Academy
About this pro
6 years in business
23 hires on Thumbtack
I didn't like the time crunch. Students were standing with guitar strapped on waiting to for you to stand so they could sit & start. On my 3rd lesson Jon spent 10-15 minutes texting & reading texts from a female student that was going to be late. During that time he kept saying " OK keep on, I'm listening"! On my last lesson I text several times the day prior to say I was probably going to miss my lesson the next day & never heard back from him. I e-mailed him the next day & he never responded. I finally got a hold of him by phone & he stated he doesn't get texts on that phone & I had forfeited my lesson! I guess he only gets texts from females on that phone? Plus he said, "you telling me probably doesn't tell me you're are cancelling the lesson"! I have found an excellent instructor now & have signed up for my long term lessons from him! Jim JaredSep 4, 2016VerifiedJon C.'s reply
While I am truly sorry that you were disappointed Jim, there are some pretty notable inaccuracies in your review. I don't know what you mean about time crunch. Students were simply waiting for their lesson to start. None of your lessons went less than the 30 minutes you paid for and at least one of them went well over. If you just felt uncomfortable having someone else in the room, that's understandable, but by no means were you being rushed out of the door. It was actually during your 4th lesson that I responded to a text from a student who was informing me that she wasn't going to make it to her lesson that night. Here is a screen shot of that correspondence with that student. As you can see...it was hardly "10-15 minutes" texting and reading texts. https://www.dropbox.com/s/lc2cben8ipduvyf/image1.PNG?dl=0 As for what transpired during your last lesson. It is totally possible that you did attempt to text me, but you definitely did not text my cell phone. In the following links, you will see: - a copy of the lesson policy that you agreed to before our lessons which clearly states what happens in the event of you missing a lesson (Section 3 Part C) and which numbers to text/call (Section 9). You were made well aware beforehand what was the proper protocol. -a screen shot of my email signature which is attached to all of my outgoing emails and reiterates the phone texting situation. You had to have seen that at least once since I sent you 8 different emails in the span of your tenure with me. -a screen shot of our email correspondence on the day of our last lesson which contradicts your telling of the events. Lesson policy - http://www.guitarlessonsinarlington.com/intropolicy Email signature - https://www.dropbox.com/s/so014h9me6ruce1/Screen%20Shot%202016-09-05%20at%2012.33.22%20PM.png?dl=0 Our Email correspondence from the day of your last lesson - https://www.dropbox.com/s/bkbl2kz03x6g9r0/Screen%20Shot%202016-09-05%20at%2011.44.14%20AM.png?dl=0 I'm glad you found a teacher that meets your needs and I wish you nothing but the best.
Jon is a great teacher. My child is feeling very confident and is able to play recognizable song parts after only two lessons.Jan 15, 2016Verified
- What should the customer know about your pricing (e.g., discounts, fees)?I have many different programs and packages available and the end cost is really dependent on so many factors that it's pretty trick to quote anyone without getting more information first. With that said, what I do is this. I offer a 5 week package consisting of a 30 min private lesson each week for just $99. It's a great way for me to get to know you as a new student, see how you learn best, what your goals are, what your challenges are, how you practice from week to week, etc At the end of that 5 lesson intro period, we'll have a conversation about where we go from here. I'll give you my recommendation of what format or formats would work best for you and give you a whole host of different billing options.
- What education and/or training do you have that relates to your work?Yes. I am a member of the Elite Guitar Teachers Inner Circle, where I am constantly learning and perfecting my teaching craft. Most guitar and vocal coaches don't have any training in TEACHING.
- How did you get started doing this type of work?I love music. I love playing guitar and singing. I love helping people. It was pretty natural.