FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing varies depending on the service needed, but we always offer straightforward, upfront pricing based on the repair required. We also provide payment options designed to fit your budget. For ongoing care and added savings, our Comfort Club maintenance membership includes two maintenance visits per year and 15% off all repairs.
- What is your typical process for working with a new customer?
Our trained technicians come to your home to complete a detailed, in-person diagnostic of your HVAC system. We’ll explain any repairs that may be needed and provide honest, upfront pricing so there are no surprises. Our team members are background-checked, uniformed, and take great care to respect both our customers and their homes.
- What education and/or training do you have that relates to your work?
Our technicians are fully certified and highly trained, with ongoing education to keep them current on the latest HVAC technologies and best practices. This means better service and smarter solutions for our customers.