UrbanPCS

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Computer issue

Computer type

Desktop or laptop

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Introduction: I offer the initial 20% discount for all new customer's and I also include 90 day warranty for all work completed. The single most attribute I like about my job is being able to offer instructions to those who are not as computer literate as the current generation but to let them know that there is someone who will walk them through every step of the way during a troubleshooting task.

Overview

Hired 4 times

Background checked

1 employee

13 years in business

Payment methods

This pro accepts payments via Cash, Credit card, and Square cash app.

Featured Projects

3 photos

Specialties

Computer type

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Computer issue

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Reviews

Great 4.8

5 reviews

5

80%

4

20%

3

0%

2

0%

1

0%

Stephanie L.

Jun 25, 2014

I have been to other places to get my computer worked on but none of them would have given the professionalism and didn't try to sell me extra stuff like most places. I will continue to use his services and will recommend him.

Phyllis B.

Feb 10, 2014

He always listens carefully to what I say and is able to explain things in a manner that it is easy for me to understand. He solves my problems. He follows through on commitments. I totally trust him.

Bill M.

Feb 10, 2014

Andre works with you to satisfy your support requirements.Takes the time to do it right. He provided me with good advice on how to use Novastor Backup software. Andre is a very good asset to the Novastor organization. Keep up the great work Andre!

UrbanPCS's reply

Thank you for your support!!

Nick B.

Feb 11, 2014

It was a good experience after I was informed that this was not NOVASTOR which I was fooled into thinking. I really thought I was dealing with NOVASTOR directly becuase of the wording in the website and on emails. I'm ok with this as long as I won't suffer later. Andre straightened me out and got me running properly!!

Joseph T.

Mar 20, 2014

Excellent communications, product knowledge with NovaStor. Andre is now part of my technical support contacts!

Credentials

Background Check

Andre Hill

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
There are no complicated pricing. I perform flat rate consulting, for hardware replacement I charge for the hardware and service performed. Ex. RAM replacement: cost of the hardware and 15/hour until job is complete. Besides hardware replacement everything has a flat rate. If you have more questions about pricing please visit the website at www.Urbanpcs.biz
What education and/or training do you have that relates to your work?
Yes, I am currently enrolled at The University of Phoenix for my advanced networking degree.
How did you get started doing this type of work?
I am originally a person who was groomed by the US NAVY to be in the field of aviation. After I got out of the navy, I decided to pursue something that I was passionate about. I want to troubleshoot, fix and train my customer how to use the skills I show them to help them manage there machine. I currently manage two College sites for all of there IT needs. The College of Healthcare Professions Austin and San Antonio branch daily as there IT helpdesk. The joy of helping young students and there Faculty is one of my biggest dreams and its a real pleasure.