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Licensed
This pro has verified their business license with Thumbtack.
Septic system work type
Septic system type
Septic system problem
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About
With 17 years in business and a team of 27 dedicated professionals, we’re one of the most experienced companies serving Austin and the surrounding area. Our commitment to quality and customer satisfaction has earned us multiple local honors, including being nominated for Best in Austin 5 years in a row and winning Best in Austin in 4 years in a row.
When you choose us, you get a well-established team that shows up, does the job right, and stands behind the work. We take pride in clear communication, reliable service, and long-term relationships with our customers.
Contact us today to tell us what you need, and we’ll be happy to help.
Overview
Serves Austin, TX
Background checked
License verified
27 employees
17 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Zelle.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Jim A.
Aug 28, 2026
•
From Google
Cold Is on the Right is the best plumbing company in Austin, hands down! Whether the job is big or small, they arrive on time, quickly appraise whats going on, make terrific suggestions, and do the job right from start to finish. I have lived in several parts of the nation and I think Joey is the best plumber I have met. My house is aging, so they have done a lot of jobs over the years, including water heater replacement, valve replacements, replacement of backflow preventer, replacement of pressure regulator valve, replacement of fixtures on three sinks. Their advice has always been spot on. I cannot imagine calling any company other than Cold Is On the Right!
Cold Is On The Right Plumbing & Air's reply
Hi Jim - Thank you so much for such an incredible review! We truly appreciate your continued trust in Cold is on the Right over the years. It means so much to hear that our team, and Joey especially, has consistently provided you with great service and recommendations. We’re grateful to be the company you trust with your home and look forward to being here whenever you need us!
John C.
Aug 18, 2026
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From Google
Chris and Sawyer came to check out our air conditioning system that wasnt keeping up during the dog days of summer.Chris explained everything he was checking in a way that made sense. The guys changed the whole house air filter, added some refrigerant, and even flushed out the drain line. Our system is working way better. Ill definitely use Cold Is On The Right in the future because Chris is so knowledgeable.
Cold Is On The Right Plumbing & Air's reply
Hi John, thank you so much for the great review! We’re happy to hear Chris and Sawyer were able to get your system cooling better and walk you through everything along the way. We truly appreciate you trusting Cold is on the Right Plumbing & Air and look forward to helping you again in the future!
Dana S.
Aug 15, 2026
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From Google
I used Cold is on the Right for the first time today. Our plumber, Joey, was very friendly and helpful. He fixed our problem quickly and asked if there were anything else we had a problem with. Ill definitely call these guys again next time I have an issue.
Cold Is On The Right Plumbing & Air's reply
Hi Dana, thank you so much for choosing Cold is on the Right! We’re thrilled to hear Joey provided friendly, helpful service and was able to get everything taken care of quickly. We truly appreciate your business and look forward to being there for you the next time you need us!
BOB B.
Aug 13, 2026
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From Google
The Cold IS On The Right team does THE BEST work, at reasonable prices, and gets out to to the job fast. Highly recommend!
Cold Is On The Right Plumbing & Air's reply
Hi Bob, Thank you so much for the amazing review! We truly appreciate your recommendation and are so glad our team could provide fast, quality service at a fair price. Thank you for trusting Cold is on Right Plumbing & Air!
chase P.
Aug 13, 2026
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From Google
The whole team has been awesome and quick to respond. Grayson explained everything that needed to be done and had it completed quickly.
Cold Is On The Right Plumbing & Air's reply
Hi Chase! Thank you for the 5-star review. We truly appreciate your support and are glad you had a great experience with our team. High fives!
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
There is a $99 dispatch fee, which is applied toward any approved work and waived for members. Our minimum service charge is $319. All qualifying work includes an industry-leading TWO-YEAR warranty. Additional discounts are available on our website.
What is your typical process for working with a new customer?
We start by listening to your concerns and gathering details about your plumbing or HVAC needs. From there, we schedule a convenient appointment with one of our experienced technicians. Once on-site, we thoroughly evaluate the issue, explain our findings, and provide upfront options and pricing before beginning any work. Our goal is to make the entire process clear, comfortable, and hassle-free from start to finish.
What education and/or training do you have that relates to your work?
Every service truck is staffed with a licensed plumber and a registered apprentice. Our team is professionally trained and committed to providing safe, reliable, and code-compliant plumbing services.
