Cold Is On The Right Plumbing & Air

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About

With 17 years in business and a team of 27 dedicated professionals, we’re one of the most experienced companies serving Austin and the surrounding area. Our commitment to quality and customer satisfaction has earned us multiple local honors, including being nominated for Best in Austin 5 years in a row and winning Best in Austin in 4 years in a row. When you choose us, you get a well-established team that shows up, does the job right, and stands behind the work. We take pride in clear communication, reliable service, and long-term relationships with our customers. Contact us today to tell us what you need, and we’ll be happy to help.

Overview

Serves Austin, TX

Background checked

27 employees

17 years in business

Business hours

SunClosedMon8:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Services offered

Plumbing

Reviews

Excellent 4.9

100 reviews

5

94%

4

3%

3

0%

2

1%

1

2%

Your trust means everything to us. Learn about our review guidelines.

Karen R.

Sep 11, 2025

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From Google

Good service, quick to assist!

Cold Is On The Right Plumbing & Air's reply

Thank you for trusting us, Karen!!

Robert S.

Oct 27, 2025

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From Google

Tech was on time and efficient.

Cold Is On The Right Plumbing & Air's reply

Thank you so much for your review, Robert! We're glad to hear our tech was on time and efficient. We appreciate your feedback and look forward to serving you again in the future. – The Cold Is On The Right Plumbing & Air Team

Susan P.

Oct 31, 2025

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From Google

Just excellent

Cold Is On The Right Plumbing & Air's reply

Thank you so much, Susan! We're thrilled to hear you had an excellent experience with Cold is on the Right Plumbing & Air. We truly appreciate your 5-star review and your support!

Cathy G.

Nov 6, 2025

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From Google

Cold Is On The Right Plumbing & Air's reply

Kathryn K.

Nov 16, 2025

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From Google

We used to be a loyal customer of "Cold is on the Right" beginning when we bought our house 8 years ago. But something has changed. Their prices are even more exorbitantly expensive. The staff has changed, and there is an AI bot answering their phones. We had them do many jobs for us, including replacing all three of our toilets within the first year of buying our home. But recently when the wax seal on one of the toilets they installed had a wax seal leak, they said our toilet was missing a metal flange and it would be 800 to fix. They have been the only company to install our toilets, so they are the reason the metal flange is missing. We will not be using Cold is on the Right in the future. I think this business has either grown too big or has been bought out by someone else.

Credentials

Background Check

Brendin Dittman

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
There is a $99.00 dispatch fee, which is applied to any work performed. This fee can be waived if a customer is a member. A minimum $319.00 for any service provided. All work comes with an industry BEST 2 YEAR WARRANTY. discounts are available on our website at ********************
What education and/or training do you have that relates to your work?
Every truck has a licensed Plumber and a registered apprentice.
What advice would you give a customer looking to hire a provider in your area of work?
Check licensing and insurance, also be mindful of the length and exclusions of the companies warranties. This speaks volumes to the confidence in the workmanship and the quality of the materials they use to repair your system.