FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Thumbtack Special: $375 for 3 hours with the booth, white/black backdrop, unlimited digital shares, printing and custom templates included. Extra time is $100/hour, and modest travel/parking fees may apply. A small retainer and e-signature hold your date.
- What is your typical process for working with a new customer?
We start with a quick call or message to learn about your event, guest count, and vibe. I’ll recommend a package and add-ons, then send a clear quote. Once you approve, you reserve your date with a small retainer and e-signature. Before the event, we finalize your custom overlay/backdrop and confirm logistics with your venue. On the day, I arrive 60 minutes early to set up, host the booth the entire time, and break down afterward. Within 24–48 hours you’ll get a shareable online gallery (plus prints at the event if included). Easy!
- What education and/or training do you have that relates to your work?
20+ yrs of customer service experience and event planning.