FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparent Fees: All pricing is upfront, with no hidden charges. Any additional costs due to changes in scope or special requests will be communicated before proceeding. Discounts: Discounts may be available for bundled services, repeat customers, or seasonal promotions—details are provided at the time of estimate. Payment Structure: Payment terms, including deposits, milestone payments, or final payment, will be clearly outlined in the agreement. On-Site Estimate Fee: We charge a $65 on-site estimate fee. If our team is hired for the project, this fee will be credited toward the total project cost. If we are not hired, the fee compensates for the time and effort spent preparing the estimate. Change Orders: Any modifications to the original project may result in additional fees, which will require customer approval. Validity: Estimates and pricing are valid for a limited period, typically 7–30 days, to account for fluctuations in materials or labor costs.
- What education and/or training do you have that relates to your work?
Our team at Sovereign Builders Group has over 30 years of combined experience in luxury exterior construction. We bring extensive training and hands-on expertise in landscaping, irrigation, hardscapes, and project management to deliver professional, high-quality results on every project.
- What types of customers have you worked with?
We have worked with a wide range of clients, including homeowners, pool builders, home builders, general contractors, property managers, real estate developers, and commercial contractors. Our experience allows us to handle projects of all sizes, from custom residential landscaping and hardscape to large-scale commercial exterior construction.