FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every bathroom project is unique, so pricing depends on the size of the space, scope of work, material selections, accessibility needs, and any plumbing or structural updates required. We provide a free in-home design consultation so we can understand your goals, show product options, take measurements, and provide accurate pricing. We specialize in full shower and bath remodels, including tub-to-shower conversions, walk-in showers, bath updates, and walk-in tubs. We also offer promotional savings throughout the year, financing options for qualified buyers, and products backed by a lifetime transferable warranty. Our goal is to provide a beautiful, safe, low-maintenance bathroom solution that is built to last.
- What is your typical process for working with a new customer?
Our process starts with a free design consultation in your home. During the visit, we listen to your goals, look at your current bathroom, discuss any safety or accessibility concerns, and walk you through design options, colors, fixtures, seating, grab bars, doors, and other features. Once you choose the right solution, our team completes a detailed measure and prepares your project for installation. Most wet-area remodels, such as a tub-to-shower conversion or shower update, can typically be completed in as little as 1–2 days, depending on the scope of work and any unforeseen conditions uncovered during demolition. Our team keeps you informed from consultation through installation so you know what to expect every step of the way.
- What education and/or training do you have that relates to your work?
Five Star Bath Solutions is a professional bathroom remodeling company with trained design consultants, project managers, and installation teams who specialize in wet-area bathroom remodels. Our team is trained on our waterproof wall systems, installation standards, safety features, product options, and customer care process. We focus on durable, low-maintenance bathroom solutions using mold- and mildew-resistant materials, grout-free wall systems, and products designed for long-term performance. Our installation teams are experienced in tub-to-shower conversions, walk-in showers, bath updates, walk-in tubs, low-threshold entries, grab bars, seating, and other features that help make bathrooms safer and easier to use.