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About
We are family owned and operated. Proudly serving the DFW and surrounding areas since 1996. We strongly focus on quality and will not cut corners. We take pride and stand behind our work striving to make our customers 100% happy.
Overview
Hired 49 times
Background checked
10 employees
30 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Square cash app, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2022
Services offered
Project type
Garbage disposal replacement
Garbage disposal installation
Disposal type
Continuous feed (common)
Batch feed
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
81 reviews
5
98%
4
1%
3
1%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Apple Y.
Mar 13, 2022
•
Hired on Thumbtack
I didn’t have chance work with them yet.I was done the property basic inspection today and my inspector saw I was very concerned and lots of questions about old iron sewer line, suggested me may find a plumber do a pro sewer line inspection(she don’t think is necessary）.I contact a couple plumber,Adam call me quick and very patient ask about the property details and answer all my concerns! And he says I don’t need spent money on this until some damage happen and he explained why and how（some other plumber didn't ask details and give me price already）,his explaining all make sense and so simple to understand!!! Amazing honestly person! I definitely will come back!
Details: No, repair is not urgent • No, the building is not currently flooded • Other plumbing system issue • Part of a larger issue with the plumbing system • House
Plumbing Pipe Repair
Dania R.
May 28, 2022
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Hired on Thumbtack
Adam was fantastic!! First Responders has a repeat client here. I needed a water line installed for the ice maker on the refrigerator and he delivered! In addition, he also removed the terrible flex pipe under all of my sinks so that they function appropriately. You can tell he values what he does and wants to do the job right and his prices are extremely fair. Vanessa was also fantastic with the quick response to my request and any questions I had. I would definitely hire them again for any plumbing needs, and he mentioned he is also licensed in HVAC repair. I will definitely also hire him for that in the future
Details: No, repair is not urgent • Only one drain has issues • Slow draining • House
Plumbing Drain Repair
Courtney W.
May 16, 2022
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Hired on Thumbtack
What a tag team! Vanessa had Adam to contact me right away. Got this fixed the same day. Adam is very nice and knows his job very well. He went beyond the call and also tighten up another part of the pipe on the other end, if not, I would have had to call again in few weeks, and this would have cost me more money. Keep up your great spirit in helping people, Adam, you business will be blessed!
Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Part of a larger issue with the plumbing system • House
Plumbing Pipe Repair
Robin L.
Mar 5, 2022
•
Hired on Thumbtack
The best plumber that you will find! Adam responded very quickly to my request for service and we scheduled his service call for the following day. He went under our house and quickly fixed a problem that another plumber had told us he fixed- but it had come our attention that he had not.
Adam was knowledgeable, professional and did an excellent job. He took pictures of the repair that he did under the house to show us.
His price was very reasonable. I will definitely call Adam for any future plumbing repairs that we need; his service is just outstanding
Details: No, repair is not urgent • Only one drain has issues • Other issue • Leaking (problem area known) • House
Plumbing Drain Repair
David H.
Apr 3, 2022
•
Hired on Thumbtack
First Responders is the right name for this company. They responded quickly and came out on a Sunday to address our issues. They quickly identified and fixed the drain that had backed up our entire house. Vanessa reached out within minutes of my posting and Adam called to get details and schedule a visit. First Responders provided terrific communication and service. I was very impressed by their professionalism, quality of work, fair pricing, and prompt response. We will absolutely use them for our next planned or unplanned plumbing project.
Details: No, repair is not urgent • Multiple drains have issues • Clogging • Unpleasant odor • Other issue • Slow draining • House
Plumbing Drain Repair
Credentials
Background Check
Vanessa Palacios
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
There is a $49.99 Service Charge to go out and provide a quote. If the customer decides to get the job done, we will credit the service charge towards the total.
What is your typical process for working with a new customer?
New customers will receive a call typically within a few minutes. The customer will provide a few details to get a better ideas of what the plumbing issue may be. Customers will then be asked to TEXT name and address to the number used to call the customer.
How did you get started doing this type of work?
Adam has over 20 years of experience. He got started in his teens working with family and friends.
