Mastertex Plumbing & Drain

$29/on-site estimate

(waived if hired)

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Type of water heater

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About

MasterTex Plumbing & Drain is a premier, family-owned plumbing company proudly serving the greater DFW metroplex. We built our name on one simple promise: do the job right, treat people with respect, and stand behind every repair like it was done in our own home. Homeowners choose MasterTex because we provide real value, not quick fixes. Every visit includes expert diagnostics, free estimates, and punctual, professional service from a seasoned technician — instead of a rookie guessing their way through your problem. Our team has extensive experience in older DFW homes, tough sewer issues, drain problems, slab leaks, and the unique challenges that come with shifting North Texas soil. If it’s under your sink, under your slab, or under your yard, we’ve seen it… and we know how to solve it. We believe in communication, honesty, and craftsmanship that lasts. Whether you’re dealing with an emergency backup, a slow drain that keeps returning, a water heater problem, or suspected sewer issues, you can count on MasterTex for fast response times and high-quality repairs. Thank you for considering MasterTex Plumbing & Drain as your trusted plumbing partner. We’re honored to earn your business and look forward to serving you with the professionalism, care, and expertise you deserve.

Overview

Hired 1282 times

Serves Royse City, TX

Background checked

8 employees

8 years in business

Business hours

SunClosedMon8:00 am - 6:00 pm

Payment methods

This pro accepts payments via Apple Pay, Credit card, Google Pay, PayPal, Stripe, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

2021

Services offered

Type of water heater

Gas tank

Electric tank

Gas tankless

Electric tankless

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Great 4.8

571 reviews

5

92%

4

2%

3

1%

2

1%

1

4%

Read reviews that mention:

Robert K.

4 weeks ago

•

Hired on Thumbtack

Outstanding service the same day I called. Very pleased with the work performed. Would highly recommended. Replaced washing machine water valves

Details: Yes, repair is urgent • No, the building is not currently flooded • Washing machine • House

Plumbing Pipe Repair

Khai n.

Nov 24, 2025

•

Hired on Thumbtack

This company is very professional and pricing is very reasonable. Clint was awesome and explains everything to me in clear details. He was on time and handle an issue and provided exceptional service that went above and beyond expectations. From the moment he arrived, Clint was incredibly professional and focused on making sure I fully understood the situation. He provided me specific details about the necessary work and explaining the why behind the recommendations. He answered all my questions thoroughly and patiently, which gave me confidence in his expertise. What stood out was his willingness to go the extra mile. I told him about the wrong installation of the faucet where plumbers putty was applied unnecessarily, and he took the initiative to fix the faucet properly for me, free of charge. This act of goodwill and dedication to doing the job right shows a rare level of commitment to customer satisfaction. If you are looking for a plumber who is knowledgeable, transparent, and genuinely cares about delivering quality work, ask for Clint!

Details: No, repair is not urgent • No, the building is not currently flooded • Drain issues • Sink • House

Plumbing Pipe Repair

Maurice B.

Nov 13, 2025

•

Hired on Thumbtack

No cold running water upstairs. Tech showed me how to re-ignite pilot on water heater. Also did a little troubleshooting on sink with low water pressure. Gave suggestion to fix…No Service Charge! Will be using these guys for all my future plumbing issues!!

Details: Bathroom • Sink or faucet • Shower or bathtub • House

Emergency Plumbing

Joanna P.

Sep 22, 2025

•

Hired on Thumbtack

Clint did a great job replacing 3 shut off valves and removing faucet and reinstalling after new counter was installed via another company.

Details: Yes, repair is urgent • Only one drain has issues • Other issue • House

Plumbing Drain Repair

Leo L.

Dec 8, 2024

•

Hired on Thumbtack

Installed high-quality tankless water heater system to replace outdated attic, hot water heater heaters. Also installed whole house water filtration system. These guys are expert in the specialties, and I really appreciated their professionalism and punctuality. I would hire them again even for minor repairs.

Details: Yes, repair is urgent • Only one drain has issues • Leaking (problem area known) • Other issue • House

Plumbing Drain Repair

Credentials

Background Check

Connor Kingsley

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
MasterTex provides clear flat rate pricing. There is always transparency and we are almost always able to provide a quick detailed quote upfront.
What is your typical process for working with a new customer?
MasterTex Home Services provides a unique customer experience from start to finish. With a knack for communication, we are able to provide clear and straightforward solutions to your mechanical problems. As opposed to making sales, we create solutions.
What education and/or training do you have that relates to your work?
We have thousands of hours of field training, product training on all our common products, Journeyman, and Master Plumber on staff.