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Mastertex Plumbing & Drain

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Drain problem

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About
MasterTex Plumbing & Drain is a premier, family-owned plumbing company proudly serving the greater DFW metroplex. We built our name on one simple promise: do the job right, treat people with respect, and stand behind every repair like it was done in our own home. Homeowners choose MasterTex because we provide real value, not quick fixes. Every visit includes expert diagnostics, free estimates, and punctual, professional service from a seasoned technician — instead of a rookie guessing their way through your problem. Our team has extensive experience in older DFW homes, tough sewer issues, drain problems, slab leaks, and the unique challenges that come with shifting North Texas soil. If it’s under your sink, under your slab, or under your yard, we’ve seen it… and we know how to solve it. We believe in communication, honesty, and craftsmanship that lasts. Whether you’re dealing with an emergency backup, a slow drain that keeps returning, a water heater problem, or suspected sewer issues, you can count on MasterTex for fast response times and high-quality repairs. Thank you for considering MasterTex Plumbing & Drain as your trusted plumbing partner. We’re honored to earn your business and look forward to serving you with the professionalism, care, and expertise you deserve.
Overview

Hired 1061 times

4 similar jobs done near you

Background checked

8 employees

7 years in business

Business hours

SunClosedMon8:00 am - 6:00 pm

Payment methods

This pro accepts payments via Apple Pay, Credit card, Google Pay, PayPal, Stripe, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2023

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2022

Top Pro Icon

2021

Services offered
Drain problem
Repair urgency

I work on non-urgent repairs

I work on urgent repairs

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Great 4.8

543 reviews

5

92%

4

2%

3

1%

2

1%

1

4%

Read reviews that mention:


pro avatar
Brandon G.

1 day ago

Hired on Thumbtack

The initial work performed didn't quite solve the Plumbing issue. However, Mastertex quickly reached out to me and rectified the issue. Great customer service. I would definitely recommend Mastertex to anyone.

Details: Yes, repair is urgent • Only one drain has issues • Clogging • Slow draining • House

Plumbing Drain Repair
pro avatar
Maurice B.

4 weeks ago

Hired on Thumbtack

No cold running water upstairs. Tech showed me how to re-ignite pilot on water heater. Also did a little troubleshooting on sink with low water pressure. Gave suggestion to fix…No Service Charge! Will be using these guys for all my future plumbing issues!!

Details: Bathroom • Sink or faucet • Shower or bathtub • House

Emergency Plumbing
pro avatar
Cheryl H.

3 weeks ago

Hired on Thumbtack

Details: Yes, repair is urgent • Only one drain has issues • Leaking (problem area known) • House

Plumbing Drain Repair
pro avatar
Tami N.

Jul 3, 2025

Hired on Thumbtack

Details: Leaking or burst pipes or appliances • Laundry room • Washing machine • House

Emergency Plumbing
pro avatar
Robert D.

Jun 11, 2025

Hired on Thumbtack

I had a prior problem with a toliet water valve, and Justin made the repair. I had another problem with the same toliet, and after describing the problem, Dustin called explaining how I could fix it (which I did) and saved me a lot of money. I highly recommend this company. They have integrity and offer a fair price for their services.

Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Toilet • House

Plumbing Pipe Repair
Credentials
Background Check

Connor Kingsley

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    MasterTex provides clear flat rate pricing. There is always transparency and we are almost always able to provide a quick detailed quote upfront.

  • What is your typical process for working with a new customer?

    MasterTex Home Services provides a unique customer experience from start to finish. With a knack for communication, we are able to provide clear and straightforward solutions to your mechanical problems. As opposed to making sales, we create solutions.

  • What education and/or training do you have that relates to your work?

    We have thousands of hours of field training, product training on all our common products, Journeyman, and Master Plumber on staff.