FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Sip & Saddle, we specialize in providing a premium dry-hire bartending service, offering tailored packages that suit your event's unique needs. Since we don't provide catering, we focus solely on delivering top-tier drinks and bartending expertise, ensuring your event is elevated with exceptional service and customized drink experiences. Our pricing is flexible and based on the specific requirements of your event, such as the size, duration, and complexity. Here’s a breakdown of what we offer: Custom Drink Menus: We work with you to curate a personalized drink menu that reflects the theme or style of your event. From signature cocktails to classic drinks, we ensure that your guests enjoy the perfect selection. Experienced Staff: Our professional bartenders and waitstaff are trained to deliver exceptional service, managing your event seamlessly so you can focus on enjoying the occasion. We can tailor the number of staff based on your guest count and the flow of the event. Event Size & Duration: Whether you're hosting an intimate gathering or a large celebration, we offer packages designed to scale. We adjust the pricing based on the size of your event and how long you'll need bartending services. Event Logistics & Setup: We’ll take care of the setup and breakdown of the bar area, bringing all the necessary equipment, glassware, and tools to ensure your drinks are served with style. We can also help with logistical planning if needed, to ensure everything runs smoothly. Since we pride ourselves on creating a personalized experience, each package is customized to fit your specific vision and budget. After discussing the details of your event, we'll provide a clear, upfront quote with no hidden fees, allowing you to make informed decisions about your bartending needs. At Sip & Saddle, we are dedicated to making your event unforgettable, with impeccable drinks, exceptional service, and a bespoke experience tailored just for you. Get in touch today to start planning your perfect event!
- What is your typical process for working with a new customer?
t Sip & Saddle, we keep the process simple and personalized. Here’s what you can expect when working with us: 1. Initial Inquiry You reach out with details about your event, including the date, location, guest count, and any drink preferences. We’ll get a sense of your vision and requirements. 2. Consultation & Personalization We’ll have a quick consultation to discuss your event in more detail, including custom drink menus, staffing, and setup. We'll also talk about any themes or special requests you have. 3. Proposal & Pricing We’ll send you a tailored proposal with pricing based on your event specifics—size, duration, menu, and staffing. We’ll outline all costs upfront, with no hidden fees. 4. Final Details Once you approve the proposal, we’ll finalize the drink menu, staffing schedule, and event timeline. We’ll make sure everything is ready for your event. 5. Event Day On the day, we’ll handle the setup, bartending, and service—so you can relax and enjoy the event. Our team will ensure everything runs smoothly. 6. Post-Event Breakdown After the event, we’ll clean up and pack away all equipment, leaving the space neat and tidy. 7. Follow-Up We’ll follow up to gather feedback and ensure you were satisfied with our service. It’s a seamless process designed to make your event easy and unforgettable. Let’s start planning today!
- What education and/or training do you have that relates to your work?
As a bartending and event services company, Sip & Saddle’s team is comprised of experienced professionals who bring a wide range of skills and training to our work. Here's a general overview of the training and expertise our team members typically have that contribute to our high level of service: 1. Bartender Certification & Training Our bartenders are trained and often hold certifications from recognized programs like the Bartender Certification Program (ABC), TIPS (Training for Intervention Procedures), or similar industry-standard qualifications. These certifications ensure they are knowledgeable in: Responsible alcohol service and handling difficult situations Mixology techniques and the art of crafting both classic and custom cocktails Customer service skills for creating a welcoming and professional bar experience 2. Event Planning & Coordination Experience Many of our team members have experience in event planning or have worked alongside event coordinators, which allows us to understand the logistical aspects of an event, including timing, guest flow, and creating an engaging atmosphere. This experience also helps us integrate seamlessly into your event's overall design. 3. Industry Experience Our team has years of practical experience working in bars, restaurants, and event settings. This real-world experience enhances our ability to troubleshoot, manage high-volume situations, and ensure efficient service during any type of event, from intimate gatherings to large-scale celebrations. 4. Customer Service & Communication Effective communication and exceptional customer service are at the core of our training. Our team members are trained to provide a smooth, friendly, and professional experience, ensuring your guests feel taken care of throughout the event. 5. Safety & Health Protocols We prioritize the safety of our clients and guests, so our team is also trained in food safety protocols, health and hygiene standards, and emergency response in case of any incidents. Overall, Sip & Saddle’s team combines formal training with practical experience to provide an expertly curated, personalized bartending experience. Our goal is to deliver not just great drinks, but a seamless, enjoyable service for your event.