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A.U. Plumbing LLC

Top Pro

Licensed
Licensed
$70/service call

(waived if hired)


Heater problems

Responds in about 23 min


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If you hire this pro, you’re covered by a money-back guarantee. Learn more

About
We do it all big or small or we wouldn’t ask you to call. With over 20+ years of experience and dedication in the industry. Here to help serve my community. Never cut corners when it comes to quality. Prices are very affordable with 100% satisfaction guaranteed.
Overview

Current Top Pro

Hired 218 times

1 similar job done near you

Background checked

License verified

4 employees

2 years in business

Business hours

SunClosedMon7:00 am - 7:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Square cash app.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2025

Credentials

License verified

Plumber - Responsible Master Plumber (RMP)

License state: TX

Background checked

Passed by Andrew Ugarte on Nov 30, 2024.

Services offered
Heater services needed
Heater problems

Maintenance needed

No hot water

Water isn't hot enough

Hot water turns off during use

Type of water heater

Gas tank

Electric tank

Gas tankless

Electric tankless

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

116 reviews

5

98%

4

2%

3

0%

2

0%

1

0%

Read reviews that mention:


pro avatar
Jon H.

3 weeks ago

Hired on Thumbtack

Andrew was excellent. He: *responded quickly, *arrived when he said he would, *he listened thoroughly & responded options & preference. when he was done, everything was clean and put right. the repair and refurbished work is excellent. Definitely will use again. Definitely recommend

Details: 0 sinks • One handle controls both hot and cold water • 1 faucet • A month ago or longer

Sink or Faucet Repair
pro avatar
Nancy H.

Jan 10, 2026

Hired on Thumbtack

Andrew replaced a water heater in a rental home on the same day (Saturday). He was very easy to communicate with, respectful to the resident, and charged a fair price. He even left a reminder to flush the heater annually. I could not ask for more!

Details: Yes, the location has an existing heater • Gas tank (standard) • I would like to discuss with the professional • House

Water Heater Installation or Replacement
pro avatar
Brian V.

Dec 3, 2025

Hired on Thumbtack

Alejandro was the tech that came and did the work needed. He was prompt, courteous, and professional in handling the job for us. He had all the tools necessary to diagnose and repair the work. He was not able to complete the work on the day he came due to the water company shutting off the water to our subdivision just as he was starting to do a pressurized water test. He came promptly back the following morning and completed the work. So grateful that there is a company that has people like Alejandro. I would highly recommend U2 and Alejandro should you need plumbing work done and done quickly.

Details: Yes, repair is urgent • Multiple drains have issues • Clogging • House

Plumbing Drain Repair
pro avatar
John P.

Jul 7, 2025

Hired on Thumbtack

A.U. Plumbing exceeded my expectations on a backyard project which, though small, still was an obstacle to an ordinary Sunday. The pipe was repaired in short order and I am very pleased with the guidance and explanations received.

Details: Yes, repair is urgent • No, the building is not currently flooded • Other pipe issue • House

Plumbing Pipe Repair
pro avatar
Robert B.

Jun 17, 2025

Hired on Thumbtack

Punctual, honest, knowledgeable, and professional. They carefully inspected the new toilet I asked them to install and provided useful information and options throughout the installation. As they were finishing, I asked why I'd been experiencing low water pressure, they quickly diagnosed the problem and fixed that too! All for a reasonable price. I will absolutely use their services again in the future.

Details: Replace an existing toilet • 1 toilet

Toilet Installation or Replacement

FAQs

  • What education and/or training do you have that relates to your work?

    On the service side of industry most training comes from in-the-field experience. Although, there are classes that are required by the state, to maintain the license once it’s been acquired if the licensee wants to continue holding a license. With over 18 years of experience, I truly believe that one can never stop learning or improving.

  • How did you get started doing this type of work?

    At a young age I was exposed to the plumbing industry through my family where I gained the experience from doing mostly service work with my father and uncles. Providing quality service at a reasonable price was what I learned the most throughout any job my father or uncles would take under their belts.

  • What advice would you give a customer looking to hire a provider in your area of work?

    Make sure they are looking out for your best interest and ensure the quality of work is never overlooked by the cost.

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