If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
We do it all big or small or we wouldn’t ask you to call. With over 20+ years of experience and dedication in the industry. Here to help serve my community. Never cut corners when it comes to quality. Prices are very affordable with 100% satisfaction guaranteed.
Overview
Current Top Pro
Hired 317 times
Serves Converse, TX
Background checked
License verified
5 employees
2 years in business
Business hours
SunClosedMon7:00 am - 7:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Square cash app.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Credentials
License verified
Plumber - Responsible Master Plumber (RMP)
License state: TX
Background checked
Passed by Andrew Ugarte on Nov 30, 2024.
Services offered
Type of water heater
Gas tank
Electric tank
Gas tankless
Electric tankless
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
159 reviews
5
99%
4
1%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Zach S.
Jun 9, 2026
•
Hired on Thumbtack
Best contractor experience I've ever had, bar none! They did a water softener install for me.
Owner is informative and made the whole process easy. Christopher the tech was awesome! Super friendly guy, and got the job done well.
Competitive pricing as well, and threw in some unforseen materials free of charge. Night and day different experience with these guys vs experiences I've had with other contractors. Will definitely go back to them for any future plumbing work
Details: Water softener (most common) • I already purchased the water treatment system • House
Water Treatment System Installation or Replacement
Yanneth L.
May 30, 2026
•
Hired on Thumbtack
I hired this company to install a water softener system in my new construction home. Even though the home already had the water softener loop in place, they handled the installation quickly and efficiently. Their pricing was fair and very competitive compared to other plumbing companies I contacted.
The team was professional, punctual, and followed through on everything they promised. The quality of their work and customer service exceeded my expectations. I highly recommend this company to anyone looking for reliable plumbing services and water softener installation.
Details: Water softener (most common) • I already purchased the water treatment system • House
Water Treatment System Installation or Replacement
Ken M.
4 days ago
•
Hired on Thumbtack
I was thoroughly impressed with A. U. Plumbing and they will be my go to for all my plumbing needs. Andrew(owner), Marcos and Trey came out to replace my 10yr old 75 gallon waterheater. I called on a Sunday and explained my waterheater was not working and was leaking. That same Sunday, Andrew came out personally to asses the situation and make sure the leak was stopped from doing a further damage, assess what needed to be done and explained how it was going to be fixed and quoted me an extremely fair price for my repair. The team came out the very next day so we didn’t have to go another day without hot water. From start to finish I was impressed with the quality of work, professionalism of the team and willingness to go the extra mile to make sure their customer was taken care. As a consumer, there are a lot of plumbers to choose from and hands down you need to put A.U. plumbing at the top of your list to hire to do your plumbing work. I’ll keep using the team as long as they’ll have me as a customer. Thank you Andrew, Marcos and Trey for what could have been a painful and expensive experience to one of relief and gratitude for their work.
Details: Repair • Leaks • Gas tank • Garage • House • Owner
Water Heater Repair or Maintenance
Jason C.
May 12, 2026
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Hired on Thumbtack
A.U Plumbing help replace my waterheater, fixed a leak, and got my older system up to the new codes. The crew was professional, communication was great, and provided great service with fair pricing. They also provided me estimates on future projects with no pressure. I will definitely use them again.
Details: No, the location does not have an existing heater • Electric tank • I already purchased the water heater • House
Water Heater Installation or Replacement
Julie E.
Jun 15, 2026
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Hired on Thumbtack
I was totally happy with the entire experience of working with AU Plumbing. Chris was professional and efficient. The crew was very considerate and respectful of our home. They rushed back the same day as installation when there was a minor problem due to a defective part.
I’d definitely hire them again if I had a plumbing issue.
Details: Installation or replacement • Leaks • Electric tank • Closet • House • Owner
Water Heater Repair or Maintenance
FAQs
What education and/or training do you have that relates to your work?
On the service side of industry most training comes from in-the-field experience. Although, there are classes that are required by the state, to maintain the license once it’s been acquired if the licensee wants to continue holding a license.
With over 18 years of experience, I truly believe that one can never stop learning or improving.
How did you get started doing this type of work?
At a young age I was exposed to the plumbing industry through my family where I gained the experience from doing mostly service work with my father and uncles. Providing quality service at a reasonable price was what I learned the most throughout any job my father or uncles would take under their belts.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure they are looking out for your best interest and ensure the quality of work is never overlooked by the cost.
