FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Mendoza Strong Junk Removal, we believe in honest and upfront pricing — no hidden fees or surprises. Our rates are based on the volume and type of items you need removed, and every customer receives a free estimate before any work begins. We also offer special discounts throughout the year, including seasonal deals and savings for returning customers. Our services cover everything from single-item pickups to full property cleanouts — including furniture, appliances, yard debris, garage cleanouts, and more. We handle all the heavy lifting, sorting, and disposal, and we donate or recycle whenever possible. With Mendoza Strong, you get dependable service, fair prices, and a team you can trust to get the job done right.
- What is your typical process for working with a new customer?
Our process at Mendoza Strong Junk Removal is simple and straightforward. It starts when a customer reaches out for a free estimate — either by call, text, or online. We schedule a convenient time to come by, take a look at the items, and provide a fair, upfront quote with no hidden fees. Once approved, our team gets to work right away or schedules a pickup time that works best for the customer. We handle all the heavy lifting, loading, and cleanup, then sort items for donation, recycling, or proper disposal. After the job is done, we make sure the area is clean and the customer is fully satisfied before we leave.
- What education and/or training do you have that relates to your work?
Before starting Mendoza Strong Junk Removal, we took time to learn the right way to do the job — from safely lifting and hauling heavy items to understanding recycling, donation, and disposal rules. We trained on how to handle different types of materials, protect property during removal, and provide top-quality customer service. We also learned the business side — getting licensed, insured, and following local waste management regulations. That training helped us build a strong foundation, so every job we do is done safely, efficiently, and professionally.