After serving customers for over 27 years, Bill Fortner decided to start a company with his two sons and daughter to provide the maximum service level to clients. His goal is to raise the standard of service for all Houston homeowners. He's an HVAC expert who has been published multiple times on Homeownersnewswire and has been seen on NBC, CBS, Fox and more.
Tom Fortner is a published author of "Getting the most from your Texas Home" available on Amazon.
We specialize in helping homeowners enjoy a comfortable home with clean air. We offer a curated range of products designed to help you live in greater comfort and energy efficiency.
For your protection we ensure our team members are background checked and drug screened during the hiring process. We are fully licensed and insured.
Here are just a few services we offer:
Guaranteed Tune Up w/cleaning $89 Cooling or Heating
(This is what we believe is the best tune up in town - Not just a check up!)
Repair Diagnostic $79 for first time clients and Includes a complete system check up and waived with any paid repair.
Membership in our Diamond Club for $159 that includes 2 tune up visits per year, discounts on repairs and replacement, priority service when you need us.
We can help with Indoor Air Quality, Ducting issues and airflow, Energy saving solutions and more.
We are committed to deliver you the best experience and service you deserve.
Overview
Hired 529 times
Background checked
License verified
8 employees
7 years in business
Business hours
SunClosedMon8:00 am - 6:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
2022
2021
2020
Credentials
License verified
Air Conditioning / Refrigeration Contractor
License state: TX
Background checked
Passed by William T. Fortner on Oct 10, 2019.
Services offered
Duct and vent type
Heating
Building height
Single-level
Two-story
Three-story
Property type
House
Townhouse
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Excellent 4.9
266 reviews
5
97%
4
2%
3
0%
2
1%
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Tommie D.
Sep 20, 2025
•
Hired on Thumbtack
Blue Label Serves all my needs . Scott was great and very knowledgeable . Scott educated me about the AC issues that I was having and how to fix them Scott responded quickly , and arrived in a timely manner .
Details: Outside • House
Central Air Conditioning Repair or Maintenance
Angela W.
Aug 30, 2021
•
Hired on Thumbtack
I was contacted within 15 minutes and a service technician arrived within 90 minutes. Hollis quickly diagnosed the issue and was able to complete the repair the same day.
Details: Repair • The power is on, but the fan won't run • Attic • Outside • House
Blue Label Services's reply
Our goal was achieved with getting you back to comfort the same day. Thanks for you business and choosing Blue Label Services.
Bill Fortner - Owner
Central Air Conditioning Repair or Maintenance
Anthony S.
Jul 11, 2021
•
Hired on Thumbtack
I have to praise them for promptness, knowledge, and professionalism. We had a small hiccup, but they went out of their way to make it right. The technician immediately contacted me and stayed in contact. I appreciate the owner and technician staying on top of it. I will definitely reach out again if I have other work. They displayed exceptional customer service. Thank you all again for the work.
Details: Repair • My AC unit is frozen • Outside • House
Blue Label Services's reply
It was our pleasure at Blue Label Services to help you even through the hiccup.
Bill Fortner
Owner and veteran
Central Air Conditioning Repair or Maintenance
Charyl E.
Jun 9, 2020
•
Hired on Thumbtack
Bill came out and completed my repair within a few hours of me posting the project. He was very professional and reasonably priced. I’ll use him again at other properties as well.
Details: Repair • The power is on, but the fan won't run • Unit won't turn on or off • Attic • Outside • Townhouse
Blue Label Services's reply
It was my pleasure to help in your time of need.
Central Air Conditioning Repair or Maintenance
Charity D.
Feb 3, 2020
•
Hired on Thumbtack
We are very pleased with our service, our request for service was answered immediately on a weekend and appt was booked when we were available. The technician that came out was super nice and explained the issue, how he was going to fix it and shared future maintenance possibly needed if/when we’re ready. We will definitely call Blue Label next time we need assistance with our HVAC!!
Details: Furnace • Attic • Single-level building • House
Blue Label Services's reply
It was our pleasure to provide you with 5 Star service. Looking forward to helping you in the future.
Heating System Repair or Maintenance
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is flat rate and we're upfront about it before you authorize the work. You'll sign off on anything we're doing ahead of time so that you'll always be protected from hidden charges, etc.
What is your typical process for working with a new customer?
We like to communicate the way our customers prefer, whether that's via phone call, text, email, or carrier pigeon! We'll need to collect some information to get started and book the first appointment but that's it!
What education and/or training do you have that relates to your work?
Our technicians are experienced with all major brands of equipment and take part in state-of-the-art training.
