After serving customers for over 27 years, Bill Fortner decided to start a company with his two sons and daughter to provide the maximum service level to clients. His goal is to raise the standard of service for all Houston homeowners. He's an HVAC expert who has been published multiple times on Homeownersnewswire and has been seen on NBC, CBS, Fox and more.
Tom Fortner is a published author of "Getting the most from your Texas Home" available on Amazon.
We specialize in helping homeowners enjoy a comfortable home with clean air. We offer a curated range of products designed to help you live in greater comfort and energy efficiency.
For your protection we ensure our team members are background checked and drug screened during the hiring process. We are fully licensed and insured.
Here are just a few services we offer:
Guaranteed Tune Up w/cleaning $89 Cooling or Heating
(This is what we believe is the best tune up in town - Not just a check up!)
Repair Diagnostic $79 for first time clients and Includes a complete system check up and waived with any paid repair.
Membership in our Diamond Club for $159 that includes 2 tune up visits per year, discounts on repairs and replacement, priority service when you need us.
We can help with Indoor Air Quality, Ducting issues and airflow, Energy saving solutions and more.
We are committed to deliver you the best experience and service you deserve.
Overview
Hired 529 times
Background checked
License verified
8 employees
7 years in business
Business hours
SunClosedMon8:00 am - 6:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
2022
2021
2020
Credentials
License verified
Air Conditioning / Refrigeration Contractor
License state: TX
Background checked
Passed by William T. Fortner on Oct 10, 2019.
Services offered
A/C services needed
Repair
Routine Maintenance
Property type
House
Condo/Apartment
Townhouse
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Excellent 4.9
266 reviews
5
97%
4
2%
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0%
2
1%
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Tommie D.
Sep 20, 2025
•
Hired on Thumbtack
Blue Label Serves all my needs . Scott was great and very knowledgeable . Scott educated me about the AC issues that I was having and how to fix them Scott responded quickly , and arrived in a timely manner .
Details: Outside • House
Central Air Conditioning Repair or Maintenance
Pat F.
Dec 2, 2020
•
Hired on Thumbtack
Jay was Fantastic. He showed up on time, was extremely competent and took me through the diagnosis analysis of the problem we were having. His analysis identified the issue which saved me a lot of money.
Jay was honest, was professional and I was very happy with his service. Jay is my AC and Hearing guy from now on !
Details: Furnace • No heat • Attic • Two-story building • House
Blue Label Services's reply
Providing the right service to our clients is one of our core values. Thank you so much for using Blue Label Services for our needs.
Bill Fortner
Owner and Veteran
Heating System Repair or Maintenance
Samantha J.
Jul 2, 2021
•
Hired on Thumbtack
I was in need of maintenance to my airconditioning, but was leaving the country the next day. The team reworked their schedule to come out and complete my service very last minute before I left!
Details: Routine Maintenance • No problem, just need maintenance • Attic • Outside • House
Blue Label Services's reply
We strive to provide what our customers need. Thank you for allowing Blue Label Services to work out the best solution for you.
Bill
Owner
Central Air Conditioning Repair or Maintenance
Ikeobi O.
Sep 8, 2022
•
Hired on Thumbtack
My airconditioning system was looked at and I received a very honest technical detail about the issue I had. He was punctual, effective in communicating potential issues and developed a good relationship with me. I will surely call Blue Label services on any future issues I have.
Details: Repair • No problem, just need maintenance • Attic • Outside • House
Blue Label Services's reply
We appreciate your fantastic review! Building trusting relationships with our customers is our goal. We at Blue Label Services approach every job with honesty and integrity. We aim for every customer to know that we have their best interests in mind with every step of their service experience.
Hailey
Blue Label Services
Central Air Conditioning Repair or Maintenance
Quinn B.
Jul 28, 2020
•
Hired on Thumbtack
Excellent service!! He repaired exactly what needed to fixed and explained the process perfectly. Even better, the night after our AC was fixed, our three year old daughter slept in her room by herself ALL NIGHT because she was no longer waking up hot anymore. Five stars all the way!!
Details: Repair • The power is on, but the fan won't run • Unit won't turn on or off • Attic • Outside • House
Blue Label Services's reply
We were very excited you picked us to help you. Gratitude.
Bill Owner
Central Air Conditioning Repair or Maintenance
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is flat rate and we're upfront about it before you authorize the work. You'll sign off on anything we're doing ahead of time so that you'll always be protected from hidden charges, etc.
What is your typical process for working with a new customer?
We like to communicate the way our customers prefer, whether that's via phone call, text, email, or carrier pigeon! We'll need to collect some information to get started and book the first appointment but that's it!
What education and/or training do you have that relates to your work?
Our technicians are experienced with all major brands of equipment and take part in state-of-the-art training.