FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Hart HVAC and Electric, we believe in honest assessments and transparent pricing before work begins. We offer financing options and discounts for military service members, first responders, seniors, and teachers. Pricing depends on the scope of the HVAC or electrical project, but we always aim to provide dependable solutions without surprises.
- What is your typical process for working with a new customer?
Our process starts with listening to what the customer is experiencing and scheduling a convenient service visit, often with same-day availability when possible. A Hart HVAC and Electric technician will inspect the system or electrical issue, explain the findings clearly, and review the best repair or installation options. We focus on respectful service, quality workmanship, and leaving the home clean and comfortable.
- What education and/or training do you have that relates to your work?
Hart HVAC and Electric is properly licensed for HVAC and electrical work, including Texas electrical and HVAC licenses. Our technicians bring real-world experience, professional training, and a strong commitment to safe, code-compliant work. Whether we are repairing an AC unit, replacing a furnace, upgrading a panel, or installing an EV charger, we take workmanship and safety seriously.