FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer up to 40% Discount on recurring services. Regular Clean: Monthly: 15% Discount Bi-Weekly: 30% Discount Weekly: 40% Discount Deep Clean: Monthly: 15% Discount Additionally, you may ******* to find out about any on-going deals and discount coupons.
- What is your typical process for working with a new customer?
We typically respond to your inquiry within a few minutes and aim to schedule a call to *******************. Once we gather all the necessary information, we generate a quote and *****************************************. You are required to review all the details, choose your preferred date and time for the booking, and input your payment details to confirm your booking. Our cleaners will arrive on the specified date and time to carry out the service.
- What education and/or training do you have that relates to your work?
In terms of my background, I specialize in IT Infrastructure management. We strive to leverage technology in all our processes, from booking to the completion of services. Here's how we incorporate technology: We have automated notifications to keep you informed of all activities related to your booking. For payment processing, we provide a trusted and secure gateway through Stripe. Utilize an intuitive booking portal, allowing you to easily book and manage your services without the need to *******. In addition, our cleaners are equipped with a field management application, enabling them to have all the details at their fingertips. They bring 8-15 years of expertise in their field, ensuring top-notch service.