FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
**DISCLAIMERS** — WE ARE A DESIGN and DESIGN-BUILD ONLY COMPANY — WE ARE NOT A "LOW-BID" COMPANY — OUR LEAD TIME TO START THE DESIGN PHASE IS ABOUT TWO (2) WEEKS AFTER SIGNING AGREEMENT & DEPOSIT PAID — DUE TO THE COMPLEXITY OF EVERY PROPERTY & LIFESTYLE, WE ARE NOT ABLE TO PROVIDE ESTIMATES OR DESIGNS OFF-THE-BAT BECAUSE IT TAKES TIME TO DESIGN FOR YOU. — WE DO NOT DESIGN BASED ON TEMPLATES FOR EASY TURNAROUND — ON AVERAGE, WE NEED ABOUT TWO (2) to FOUR (4) WEEKS LEAD TIME TO TAKE ON NEW PROJECTS - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - HOMEOWNERS CHOOSE RESTORATION ORGANICS BECAUSE THEY… - DO NOT WANT TO WASTE MONEY & WOULD RATHER MAKE AN INVESTMENT - Instead of band-aid approaches, improper plant selections and placements, and unstable flatwork e.g. paving, stonework, etc. - WANT a skilled, knowledgeable, and passionate ecologist to design-build their outdoor living space. We Provide: - Science & Data Driven Applications - Tested Solutions - Blending Science & Art Designs When it comes to your commercial or residential remodeling project it is obviously extremely tempting to go with the lowest bidder. It is especially tempting if their price is the only one within your budget, but one thing you must remember is that just because it is the “best” bid does not mean it is the best value. Sometimes are estimates/bids come in higher than our competitors on occasion, but that’s because we ensure all costs are included so that there are no surprises later on and performed properly. 5 REASONS TO BE WARY OF LOW-BIDS: 1. Some contractors will simply throw out a low bid as a negotiating strategy. 2. Every contractor is in business to make money. If you receive a contractor bid that is 15% or more below another bid – it simply isn’t the same job. If their prediction varies greatly, they may be cutting corners or neglecting important facts. 3. If a bid seems to be good to be true, it often is. 4. Many contractors hide behind low prices. 5. Low-bid contractors also may try to save money by reducing their labor costs. The quality of the work and job site safety could suffer if the crew is made up of inexperienced and unskilled labor.
- What is your typical process for working with a new customer?
1) QUICK CALL: Connect with a brief 15-min call so I may learn about your specific landscape concerns and goals; most importantly that we are a good fit. 2) ONSITE MEETING: Onsite assessment to meet and walk through your property together. 3) OPTIONS & PROCESS FORWARD: Discuss main problem areas and options.
- What education and/or training do you have that relates to your work?
With a Bachelor of Science and 16 years in sustainable landscapes and soil ecology, we focus our solutions on data driven results, not guesses or band-aid approaches.