FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer multi-window discounts and prioritize delivering complete satisfaction in our work. While our prices may not always be the lowest, we guarantee a job well done. Our dedication goes beyond the completion of the project, as we are readily available to assist with any questions or concerns even after the completion of a job.
- What is your typical process for working with a new customer?
To determine the necessary fixes, you have two convenient options. You can send us photos and measurements via text or email. However, for more accurate measurements, we highly recommend that our team visits the site in person. Additionally, if required, we can provide you with a scope of work agreement and terms for your reference.
- What advice would you give a customer looking to hire a provider in your area of work?
Ensure that the service provider comprehends the scope of work and your objectives clearly, whether it involves a replacement, addressing water leakage into the home, or a complete frame and window replacement. Take the time to review customer feedback and select a trusted contractor. Above all, it is crucial that the provider possesses expertise in the art of caulking. Hiring someone inexperienced in this area can lead to future problems, such as water leaks and condensation.