FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every roof is unique, so we don’t provide an exact price upfront without first inspecting the property. We schedule a thorough roof inspection to accurately assess its condition and identify any potential issues. This process helps us avoid unexpected surprises during the project that could increase costs. We want to ensure transparency and avoid any price changes after you’ve accepted a quote. Once the inspection is complete, we provide a detailed, no-hidden-fee quote so you can make an informed decision with confidence.
- What is your typical process for working with a new customer?
1. Scheduling an Inspection:We first coordinate with the client to schedule a convenient date and time to perform a thorough roof inspection. 2. Providing a Quote: After the inspection, we prepare and send a detailed, no-obligation quote outlining the scope of work and costs. 3. Scheduling the Project: If the client decides to proceed, we then schedule a day to dispatch our crew and complete the project efficiently.