FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always upfront and transparent, with no hidden fees. We work directly with your insurance company to maximize your claim benefits and minimize your out-of-pocket costs. For hail repair, we often provide deductible assistance, and all work comes with a lifetime warranty for as long as you own the vehicle.
- What is your typical process for working with a new customer?
We start with a free inspection and damage assessment, followed by a clear, written estimate. If it’s an insurance claim, we help you file and manage it from start to finish. We arrange rental vehicles when needed and keep you updated at every step, from repair start to final quality check, before delivering your vehicle back to you.
- What education and/or training do you have that relates to your work?
Our technicians are I-CAR and ASE certified, with specialized training in paintless dent repair (PDR), structural collision repair, and advanced refinish techniques. We continually invest in training on the latest tools and OEM repair standards to ensure safety and quality.