FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in honest, transparent pricing with no hidden fees. Every job starts with a clear assessment, and we explain all available options before any work begins. We offer fair, competitive pricing while using quality parts and providing reliable workmanship.
- What is your typical process for working with a new customer?
We start by understanding the customer's issue over the phone or through Thumbtack. Once we arrive, we inspect the garage door, explain the problem, provide an upfront estimate, and complete the repair as quickly and safely as possible. Before we leave, we test the entire system to ensure everything is working properly.
- What education and/or training do you have that relates to your work?
Our team brings over 20 years of hands-on experience in garage door repair and installation. We continuously stay up to date with the latest garage door systems, openers, and safety standards to provide the best service possible.