I’m a real estate investor and hired JNT to remodel a house I flipped in 2013-14. In short, I encountered all of the nightmare scenarios that you hear about with shady general contractors: poor quality work, multiple missed deadlines (and by multiple I mean one after another after another), and lousy/nonexistent communication about the status of the project. The owner of the company, Jorge Abreu (he goes by “George”), even admitted to me in an email that JNT did a lousy job, while at the same time stating that I was “an excellent customer”.
I should have turned a very solid profit on this flip, but ended up losing money specifically because of the problems I had with JNT. When I tried to sell the house, it fell out of contract THREE times because of problems with JNT’s work that were discovered by the buyers’ inspectors. When I contacted Jorge and explained the problems I was having, he told me I should have given JNT more time to fix the problems. All this, despite already giving them WAY more time than was stipulated in the contract and, like I said, missing repeated deadlines. When I brought this to Jorge’s attention, he said that change orders were the reason the project was so far behind schedule. If you know anything about construction or remodeling, you’d know that these change orders should not have taken ANYWHERE NEAR the additional time that they did. NOT EVEN CLOSE. While JNT did offer to compensate me for the problems they caused, the amount they offered was absolutely laughable. It wasn’t even close to what they actually cost me.
I would pursue legal action against JNT, but after seeing how poorly the company is managed, I’d be shocked if they actually were able to pay a settlement after losing in court, which means I’d then be out thousands more in legal fees.
I’m sure Jorge, or someone from JNT, will respond to this review and try to somehow twist things around to put the blame on me. But like I said, Jorge admitted to me in writing that they did a lousy job. I have documented proof of EVERYTHING I’ve written above. I’m absolutely certain I could win in court if I chose to pursue that path, but I’m far less confident that JNT could pay. So I’m here writing this review instead.
There are tons of general contractors in DFW. Trust me, you can find plenty that are better than JNT.
May 21, 2015
Roof Repair or Maintenance
Absolutely fantastic service - from the initial contact to the very end. As I was searching for the contractor, I was contacted by JNT Developers practically within minutes. After discussing the scope of work and seeing the pictures that I submitted, they were ready to start the work on the next day! We worked out the schedule and the crew showed up as promised. The office coordinator, Faith, kept the whole process smooth and painless. I also got pictures after the job was completed to show "before" and "after" results. I will definitely contact them on my next roof repair/replacement projects and I strongly recommend JNT Developers as a trusted business partner.
Replied to Daria K. - May 21, 2015
Faith expressed the hands-down, seamless process of working with you! JNT understands that each client has a unique situation and we strive to accommodate each of our clients with motivation and professionalism. Thank you so much for allowing our team to work with you! Should you need our services at any time, please do not hesitate reaching out to our team!
JNT Developers took care of a roof leak that no other roofing company was able to successfully stop after various attempts. Great customer service and very knowledgeable. Would high recommend to friends and family.
Replied to John K. - May 21, 2015
It is our goal to begin with a great relationship with our clients. Working with you is a prime example of why we're in the business of building relationships and gaining the trust of homeowners and investors alike. We realize that there are a lot of other Roofing & General Contractors to choose from, so your choice to allow JNT to complete this project is greatly appreciated.
We have worked with JNT on multiple projects and have found their crew to be very professional, their work has been excellent and communication consistently up to par. We look forward to working with them on many other commercial and residential projects.
Replied to Michelle L. - May 21, 2015
It has been our pleasure to work with you! You have been an amazing client to work with. Our Project Managers have expressed their pleasure in working with you as well. We certainly enjoy working with those that are able to help in facilitating an open line of communication. We too, look forward to working with you again, in the near future.
Our roof was damaged during a recent storm and JNT responded to our call for a quote very quickly and was able to make the repairs within a few days. We were very satisfied with the work done and by the professionalism of the workers.
Replied to Muriel P. - May 21, 2015
Thank you so much for entrusting JNT with your roof repairs. Your feedback has played a vital role in our ability to provide this same type of service to other clients. We appreciate your business!
I have referred JNT Developers to several of my clients. The company responds quickly to their calls and all work has been very satisfactory.
Replied to Peggy F. - May 21, 2015
Your referrals are greatly appreciated! We certainly are proud to know that you trust JNT to provide Roofing & General Contractor Services for your clients.
JnT installed a new roof following the hail storm, at our house this year
Replied to Shawn J. - Jan 29, 2014
We really do appreciate the opportunity Shawn! Thanks for the feedback!