Zoom Drain Galveston

Top Pro

Free service call

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Affected appliances or fixtures

Emergency plumbing issue

Issue location

Responds in about 1 min

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About

Zoom Drain & Sewer Service provides full range of services around residential & commercial drain cleaning and inspection. We are well known for providing fast 24/7 service for all drain & sewer problems, usually in one trip. From clogs in toilets, sinks, and tubs to main drains, roof drains, storm drains, we can handle it all.

Overview

Current Top Pro

Hired 78 times

1 similar job done near you

Background checked

3 employees

3 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2024

Services offered

Emergency plumbing issue

Clogged toilet or drain

Sewer backup

Flooding

Other

Affected appliances or fixtures

Toilet

Garbage disposal

Other

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

123 reviews

5

100%

4

0%

3

0%

2

0%

1

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Read reviews that mention:

Joyce B.

Apr 5, 2025

•

Hired on Thumbtack

Details: No, repair is not urgent • Leaking (problem area unknown) • House

Zoom Drain Galveston's reply

Plumbing Drain Repair

David M.

Jan 13, 2026

•

From Google

Scott was very professional. He cleared the drain line, reset my toilet and shared camera footage with me of where the drain line was partially separated for future repair. He also noticed the water flow was restricted while filling the tank. Scott troubleshoot the issue and looked up the part and where I could purchase it. My son purchased and replaced the part the next day. Thanks Scott for all your help and getting the plumbing working like new for a 55 year old home.

Zoom Drain Galveston's reply

Thanks, David for the amazing review I'm happy to hear y'all got the water pressure fixed. it was a great time to be able to come out to Houston and help with the clog.

Kevin N.

Jan 12, 2026

•

Hired on Thumbtack

I had a slow kitchen sink drain and they came outand took a look the next day I contacted. They were professional and very thorough. I got the water jet treatment and it worked like a charm afterwards. They've been great and quick!

Details: No, repair is not urgent • Only one drain has issues • Slow draining • House

Zoom Drain Galveston's reply

Hi Kevin, Thanks for the great review. Glad we could come out to Pasadena and help clear up those lines. -Thomas and team.

Plumbing Drain Repair

Tamra S.

Dec 8, 2025

•

From Google

Wow! Can I give more than 5 stars!!! These guys are truly reliable, trustworthy, and simply good at what they do!! Im selective on the folks I allow to come into my house to perform work. The owner of Zoom Drain, Thomas, personally took my call at 7:30 AM ON A Sunday morning when I discovered that my water heater was leaking. All of his techs were off or sick that day so he came out to my house himself. He was there within an hour. Hes very knowledgeable about the industry and very thorough. He sent me a quote that afternoon and his price beat everyone else by $1000 to $2000. Everyone else kept upselling and telling me I needed things that I did not. Thomas is a family man that earns an honest living doing something hes clearly good at. I got really great vibes about his person while he was at my house giving me a FREE quote and great advice. Im not one to always accept the cheapest bid because I believe you get what you pay for. However, I ended up accepting his bid for the project because I had a good instinct after visiting with him. The next day, his techs came out to replace my water heater and install a new emergency drain pipe to the outside. Both of his techs were professional, and had a great work ethic. Because my house is old, there was a bit of an unpredictable incident as they were working. They immediately contained the situation with knowledge and quick thinking and there was no extra damage to my house because of their quick actions. Everything was installed perfectly and they even left the area surrounding my water heater cleaner than it was before they started. I could not have been more pleased with their service, their work ethics, and the quality of persons in my house. Thank you, Thomas, for your incredible service and your knowledge to hire good people. My techs were Scott and Camden. BOTH techs were excellent!!! I had never heard of Zoom Drain before. Im not reviewing all of the Zoom Drain franchises but this one is the only plumber Ill call in the future. Found them on home advisor/angis list.

Zoom Drain Galveston's reply

Thank you Tamra. It was great to come by and replace your water heater. I loved your dogs. They were great to see and made my day. -Thomas

Rimzim H.

Oct 21, 2024

•

Hired on Thumbtack

Tom was very fast about finding the problem. I really appreciate him coming out on a Sunday evening and taking care of the issues. He spoke with us and explained everything very professionally and we really appreciated his advice as we are first time homeowners. When he left, everything was cleaned up well and so far, our plumbing issues are still resolved.

Details: 1 toilet • Municipal water (most common)

Zoom Drain Galveston's reply

Thank you Rimzim and were happy to help with the toilet repair.

Toilet Repair

Credentials

Background Check

Thomas Gallagher - ZDGAL

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We come out for free and examine the issue before giving pricing. We want to make sure we give an accurate bid and that there are not any surprises for the customer.
What is your typical process for working with a new customer?
Our typical process is meeting the customer at the door, putting on our protective equipment to keep floors and other areas clean, perform our assessment by reviewing the issue with the customer and inspecting the issue. Next we provide a written estimate for approval before any work starts.
How did you get started doing this type of work?
I started working on my own rental properties. Then Zoom Drain came along and I decided this was the future for me.